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Remote Support Analyst Developers
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156 Remote Support Analyst developers and experts available to hire:

Support Analyst developers in Canada - Onyekachi N.
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Onyekachi N.

Vetted Support Analyst developer in Canada (UTC-7)

Onyekachi is a cloud and data engineer with a passion for problem-solving, data analysis, technical support, data engineering, new technologies, cloud migration, automation, and delivering exceptional customer service. He is eager to take on challenges to engineer solutions and integrate technology services into the fabric of clients’ businesses.

Support Analyst developers in Canada - Jeiel B.
Jeiel B.

Support Analyst developer in Canada (UTC-3)

* 12 years of experience in Analysis, Design, Development, Integration, deployment and Maintenance/Support for Web and Client-Server Software Applications using OOP Concepts using C# and Java * 10+ years of experience in web development using Javascript (Vanilla, jQuery, AngularJS, Angular, ReactJS), HTML and CSS * 8+ years of experience in .NET development, using C# and VB.NET * 5 years of experience in Java development using Spring * Proficient in relational databases with experience in SQL Server, Oracle, and MySQL * Experienced in Agile Scrum development environments, including participating in tech lead roles.

Support Analyst developers in Canada - Diego F.
Diego F.

Support Analyst developer in Canada (UTC-4)

Developer with over 8 years of experience and a great passion for what I do. Currently, my focus is on the .NET stack, software architecture, and technical leadership, where I am committed to continuous learning and improvement. Throughout my career, I have worked in development, infrastructure monitoring, and specialized support, which has given me a solid understanding of working with both technical and non-technical people and preventing failures.

Support Analyst developers in Canada - Ramon A.
Ramon A.

Support Analyst developer in Canada (UTC-4)

Graduate of Bachelor of Science in Information Technology 12 years working in software, either being a software developer or support Experience working in an office and remote setting to enhance operational efficiency, boost sales, and retain more clients Proficient with Project Management Software (Notion, Trello) Technologies used: * React (RN) * .NET, C#, MVC * SQL, MongoDB * Node.JS, Express.JS, Python * Wordpress, Liquid (Shopify Development) * Figma * Amazon Web Services * REST API, RESTful API Effective communication, interpersonal, attention to detail, project management, excellent organization, and problem-solving skills

Support Analyst developers in Canada - Amrita G.
Amrita G.

Support Analyst developer in Canada (UTC-6)

Graduated with a Master’s Degree in Computer Applications, working as a Full-stack Web Application Developer for the last 9 years, with extensive experience in Wordpress, React.js, Next.js, Database, SQL, UX/UI design, user research, service design and more. Adept at designing and developing cutting-edge webapps for diverse industries, including B2B, E-Commerce, law firms, hotels, Blogs, Directory listing and Realtor. Strong knowledge of building responsive, cross-browser-friendly, and SEO-optimized websites while integrating UX methodologies to enhance user experience, providing quick turn arounds. Proficient in cloud computing, payment processing solutions, and database management. Strong understanding of ERP, PIM, CRM etc. Verified freelancer on Upwork working since 5+ years holding 100% job success score and highly recommended by clients.

Support Analyst developers in Canada - Stephanie P.
Stephanie P.

Support Analyst developer in Canada (UTC-5)

I am a passionate and enthusiastic software developer with expertise in a wide range of technical skills, including full-stack development, iOS app development, and software support analysis. I have experience working with various technologies and collaborating with different teams to deliver high-quality products. My educational background includes a Bachelor of Science in Computing Science.

Support Analyst developers in Canada - Aimee P.
Aimee P.

Support Analyst developer in Canada (UTC-6)

I have experience as a Technical Architect II and Application/Cloud Support Analyst, excelling in ServiceNow and OTRS ticket management, alarm monitoring, deployment oversight, automation creation, and SLA adherence. My skills include Shell Scripting, Certificate Management, and Security Management.

Support Analyst developers in Canada - Mark R.
Mark R.

Support Analyst developer in Canada (UTC-7)

In my role as a Senior Business System Analyst, I thrived on bridging the worlds of finance and technology. Leveraging my collaborative nature, keen system understanding, and problem-solving skills, I drive success in project delivery, enhancements, and daily support for diverse business applications. I'm deeply passionate about technology, constantly seeking ways to optimize its utility and simplify processes. My passion for technology fuels my constant quest to push boundaries and uncover innovative ways to maximize efficiency and streamline processes. Beyond work, I'm continually drawn to exploring the latest in software, products, and entertainment, finding joy in the intersection of my personal interests with my professional endeavors.

Support Analyst developers in Canada - Yomi O.
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Yomi O.

Vetted Support Analyst developer in Canada (UTC-4)

I'm a data analyst with 5+ years of experience using technologies such as DAX, Python, Microsoft Power BI, Excel. I created analytic reporting solutions for several cross-functional teams, most recently I created a risk based testing report with reduced testing time by 17% so effort could be invested elsewhere. I've worked in manufacuring, gaming & e-commerce.

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Why clients hire Support Analyst developers with Arc

Without Arc by my side, I would be wasting a lot of time looking for and vetting talent. I'm not having to start a new talent search from scratch. Instead, I’m able to leverage the talent pool that Arc has created.
Mitchum Owen
Mitchum Owen
President of Milo Digital
The process of filling our position took less than a week and they found us a superstar. They've had the flexibility to meet our specific needs every step of the way and their customer service has been top-notch since day one.
Matt Gysel
Matt Gysel
Finance & Strategy at BaseVenture
The biggest advantage and benefit of working with Arc is the tremendous reduction in time spent sourcing quality candidates. We’re able to identify the talent in a matter of days.
Philip Tsai
Philip Tsai
Director of Engineering at Chegg

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FAQs

Why hire a Support Analyst developer?

In today’s world, most companies have code-based needs that require developers to help build and maintain. For instance, if your business has a website or an app, you’ll need to keep it updated to ensure you continue to provide positive user experiences. At times, you may even need to revamp your website or app. This is where hiring a developer becomes crucial.

Depending on the stage and scale of your product and services, you may need to hire a Support Analyst developer, multiple engineers, or even a full remote developer team to help keep your business running. If you’re a startup or a company running a website, your product will likely grow out of its original skeletal structure. Hiring full-time remote Support Analyst developers can help keep your website up-to-date.

How do I hire Support Analyst developers?

To hire a Support Analyst developer, you need to go through a hiring process of defining your needs, posting a job description, screening resumes, conducting interviews, testing candidates’ skills, checking references, and making an offer.

Arc offers three services to help you hire Support Analyst developers effectively and efficiently. Hire full-time Support Analyst developers from a vetted candidates pool, with new options every two weeks, and pay through prepaid packages or per hire. Alternatively, hire the top 2.3% of expert freelance Support Analyst developers in 72 hours, with weekly payments.

If you’re not ready to commit to the paid plans, our free job posting service is for you. By posting your job on Arc, you can reach up to 450,000 developers around the world. With that said, the free plan will not give you access to pre-vetted Support Analyst developers.

Furthermore, we’ve partnered with compliance and payroll platforms Deel and Remote to make paperwork and hiring across borders easier. This way, you can focus on finding the right Support Analyst developers for your company, and let Arc handle the logistics.

Where do I hire the best remote Support Analyst developers?

There are two types of platforms you can hire Support Analyst developers from: general and niche marketplaces. General platforms like Upwork, Fiverr, and Gigster offer a variety of non-vetted talents unlimited to developers. While you can find Support Analyst developers on general platforms, top tech talents generally avoid general marketplaces in order to escape bidding wars.

If you’re looking to hire the best remote Support Analyst developers, consider niche platforms like Arc that naturally attract and carefully vet their Support Analyst developers for hire. This way, you’ll save time and related hiring costs by only interviewing the most suitable remote Support Analyst developers.

Some factors to consider when you hire Support Analyst developers include the platform’s specialty, developer’s geographical location, and the service’s customer support. Depending on your hiring budget, you may also want to compare the pricing and fee structure.

Make sure to list out all of the important factors when you compare and decide on which remote developer job board and platform to use to find Support Analyst developers for hire.

How do I write a Support Analyst developer job description?

Writing a good Support Analyst developer job description is crucial in helping you hire Support Analyst developers that your company needs. A job description’s key elements include a clear job title, a brief company overview, a summary of the role, the required duties and responsibilities, and necessary and preferred experience. To attract top talent, it's also helpful to list other perks and benefits, such as flexible hours and health coverage.

Crafting a compelling job title is critical as it's the first thing that job seekers see. It should offer enough information to grab their attention and include details on the seniority level, type, and area or sub-field of the position.

Your company description should succinctly outline what makes your company unique to compete with other potential employers. The role summary for your remote Support Analyst developer should be concise and read like an elevator pitch for the position, while the duties and responsibilities should be outlined using bullet points that cover daily activities, tech stacks, tools, and processes used.

For a comprehensive guide on how to write an attractive job description to help you hire Support Analyst developers, read our Engineer Job Description Guide & Templates.

What skills should I look for in a Support Analyst developer?

The top five technical skills Support Analyst developers should possess include proficiency in programming languages, understanding data structures and algorithms, experience with databases, familiarity with version control systems, and knowledge of testing and debugging.

Meanwhile, the top five soft skills are communication, problem-solving, time management, attention to detail, and adaptability. Effective communication is essential for coordinating with clients and team members, while problem-solving skills enable Support Analyst developers to analyze issues and come up with effective solutions. Time management skills are important to ensure projects are completed on schedule, while attention to detail helps to catch and correct issues before they become bigger problems. Finally, adaptability is crucial for Support Analyst developers to keep up with evolving technology and requirements.

What kinds of Support Analyst developers are available for hire through Arc?

You can find a variety of Support Analyst developers for hire on Arc! At Arc, you can hire on a freelance, full-time, part-time, or contract-to-hire basis. For freelance Support Analyst developers, Arc matches you with the right senior developer in roughly 72 hours. As for full-time remote Support Analyst developers for hire, you can expect to make a successful hire in 14 days. To extend a freelance engagement to a full-time hire, a contract-to-hire fee will apply.

In addition to a variety of engagement types, Arc also offers a wide range of developers located in different geographical locations, such as Latin America and Eastern Europe. Depending on your needs, Arc offers a global network of skilled engineers in various different time zones and countries for you to choose from.

Lastly, our remote-ready Support Analyst developers for hire are all mid-level and senior-level professionals. They are ready to start coding straight away, anytime, anywhere.

Why is Arc the best choice for hiring Support Analyst developers?

Arc is trusted by hundreds of startups and tech companies around the world, and we’ve matched thousands of skilled Support Analyst developers with both freelance and full-time jobs. We’ve successfully helped Silicon Valley startups and larger tech companies like Spotify and Automattic hire Support Analyst developers.

Every Support Analyst developer for hire in our network goes through a vetting process to verify their communication abilities, remote work readiness, and technical skills. Additionally, HireAI, our GPT-4-powered AI recruiter, enables you to get instant candidate matches without searching and screening.

Not only can you expect to find the most qualified Support Analyst developer on Arc, but you can also count on your account manager and the support team to make each hire a success. Enjoy a streamlined hiring experience with Arc, where we provide you with the developer you need, and take care of the logistics so you don’t need to.

How does Arc vet a Support Analyst developer's skills?

Arc has a rigorous and transparent vetting process for all types of developers. To become a vetted Support Analyst developer for hire on Arc, developers must pass a profile screening, complete a behavioral interview, and pass a technical interview or pair programming.

While Arc has a strict vetting process for its verified Support Analyst developers, if you’re using Arc’s free job posting plan, you will only have access to non-vetted developers. If you’re using Arc to hire Support Analyst developers, you can rest assured that all remote Support Analyst developers have been thoroughly vetted for the high-caliber communication and technical skills you need in a successful hire.

How long does it take to find Support Analyst developers on Arc?

Arc pre-screens all of our remote Support Analyst developers before we present them to you. As such, all the remote Support Analyst developers you see on your Arc dashboard are interview-ready candidates who make up the top 2% of applicants who pass our technical and communication assessment. You can expect the interview process to happen within days of posting your jobs to 450,000 candidates. You can also expect to hire a freelance Support Analyst developer in 72 hours, or find a full-time Support Analyst developer that fits your company’s needs in 14 days.

Here’s a quote from Philip, the Director of Engineering at Chegg:

“The biggest advantage and benefit of working with Arc is the tremendous reduction in time spent sourcing quality candidates. We’re able to identify the talent in a matter of days.”

Find out more about how Arc successfully helped our partners in hiring remote Support Analyst developers.

How much does a freelance Support Analyst developer charge per hour?

Depending on the freelance developer job board you use, freelance remote Support Analyst developers' hourly rates can vary drastically. For instance, if you're looking on general marketplaces like Upwork and Fiverr, you can find Support Analyst developers for hire at as low as $10 per hour. However, high-quality freelance developers often avoid general freelance platforms like Fiverr to avoid the bidding wars.

When you hire Support Analyst developers through Arc, they typically charge between $60-100+/hour (USD). To get a better understanding of contract costs, check out our freelance developer rate explorer.

How much does it cost to hire a full time Support Analyst developer?

According to the U.S. Bureau of Labor Statistics, the medium annual wage for developers in the U.S. was $120,730 in May 2021. What this amounts to is around $70-100 per hour. Note that this does not include the direct cost of hiring, which totals to about $4000 per new recruit, according to Glassdoor.

Your remote Support Analyst developer’s annual salary may differ dramatically depending on their years of experience, related technical skills, education, and country of residence. For instance, if the developer is located in Eastern Europe or Latin America, the hourly rate for developers will be around $75-95 per hour.

For more frequently asked questions on hiring Support Analyst developers, check out our FAQs page.

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