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Arc helps you find and hire top freelance Support engineers for your jobs. With 813 Support programmers available for hire on a freelance basis, we have one of the largest network of vetted talent. Our Silicon Valley-caliber vetting process helps ensure that you hire freelance Support developers and experts that you can trust.

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Zaithel C., Support freelance developer
Zaithel C.

Freelance Support developer in Costa Rica

Passionate RPA developer, with 5 years of expertise. Seeking to leverage proven relationship-building and problem-solving skills to eliminate time-consuming tasks, train more people in the RPA industry, Hands-on experience in planning all stages from the development of a bot until the deployment.

Angelique V., Support freelance coder
Angelique V.

Support developer in the Netherlands

I am a dynamic and result-oriented IT Service Delivery & Operations Manager with a rich background in project management. I have successfully managed diverse portfolios of customers, ensuring optimal utilization IT services. I am skilled in resource planning, technical mentoring, and fostering strong client relationships. I am adept at collaborating with cross-functional teams and leveraging expertise in maintaining in house and cloud IT infrastructure as well as providing in-depth technical customer support to drive operational excellence. I am passionate about delivering exceptional customer success and contributing to organizational growth.

Blaine L., freelance Support programmer
Blaine L.

Freelance Support developer in the United States

Work with a startup Media company and built the web department. Managed reseller hosting and domain regisration. Built client sites with Wordpress. Also built Learning Managed Systems with Codeigniter, and custom PHP. Moved companies and built a custom ERP for a manufacturing company. Now marketing a new version of it to more small businesses.

Vinícius S., Support freelance programmer
Vinícius S.

Freelance Support developer in Brazil

I'm a Sofware Engineer with 4+ years of experience, 3 of which were developing large-scale web applications with Vue.js and Python, with business ranging from industry automation to credit bureau. I established testing workflows, built animated pages and created custom GUI editors, all features used by dozens of users.

Wilson B., freelance Support programmer
Wilson B.

Freelance Support developer in Brazil

Working now as a Backend Developer programming mainly in Java using Oracle, Spring Boot, and Spring Batch using REST APIs most of the time to integrate systems on a Fortune 500 company. Learning new technologies and using them to make better quality software. With a significant and extensive experience of 28 years in different IT platforms, system development, help desk, system sustaining, and user support. Good analytical thinking and, a fast learner with excellent problem-solving skills.

vishal S., freelance Support programmer
vishal S.

Freelance Support developer in Thailand

* Skilled in AWS services and cloud architecture, with a strong foundation in designing scalable and reliable systems. Adept at managing cloud infrastructure, particularly within AWS, to ensure seamless and efficient operations. * Expert in Cloudflare’s Products & Services around App Security & Performance, A 360 deg knowledge and Expertise in DevSecOps using Cloudflare Services. * Expertise in web accessibility and SEO, demonstrating a commitment to creating inclusive and search-engine-friendly digital experiences. This experience is a testament to my engagement in enterprise-grade development processes and team collaboration. * Extensive experience in customer-facing roles and relationship building, with a specific focus on solution engineering during my tenure with Taboola's professional services team. Successfully managed and nurtured relationships with enterprise customers, employing excellent project management, communication, and problem-solving skills. * History of contributing to the design, delivery, and troubleshooting aspects of multiple projects, consistently delivering practical and user-friendly UI/UX solutions. * Solid foundation in software development, encompassing full-stack web and mobile development using a variety of technologies, including JavaScript, Node.js, PHP, HTML, and CSS. * Well-versed in database management, including PostgreSQL, MySQL, and MongoDB, with the ability to efficiently generate, manage, and retrieve data.

Yadav D., freelance Support developer
Yadav D.

Freelance Support developer in the United States

Professional Summary: With over 7 years of comprehensive expertise in software development, have experience in Software Development Life Cycle, demonstrating proficiency in Requirement Analysis, Design, Development, Testing, and Maintenance. Experienced in diverse domains, including Software Applications, Object-Oriented Applications, Web Development, and Windows-based applications. Operating within a Client-Server environment, Utilized a robust tech stack comprising C#, [ASP.NET](http://asp.net/), IIS, Web Services, and Web Forms. Designing capabilities in the presentation tier, with well-crafted web pages using Master pages, Themes, HTML5, XML, CSS3, Custom controls, JavaScript, and jQuery. Contributed significantly to Requirements gathering, analysis, and design, leveraging UML for creating use cases, workflows, and data flow diagrams using MS Visio. My proficiency extends to [ASP.NET](http://asp.net/) Web Forms, State Management, Caching, and securing web applications, with additional experience in .Net Core, Dockers for Microservices, Azure, and AWS. In the realm of design principles. Applied Object-Oriented Programming concepts such as Encapsulation, Inheritance, Polymorphism, and Abstraction, along with design patterns like Abstract Factory, Singleton, and MVC. My professional journey has been guided by excellent analytical, communication, interpersonal, and decision-making skills, coupled with a strong motivation for continuous skill acquisition. **Technical Skills:** Languages: C, C++, C#, Java, T-SQL, PL/SQL, Python Web Technologies: [ASP.NET](http://asp.net/) MVC 4.0/5.0 Ajax, JavaScript, jQuery, TypeScript, Angular, Knockouts, React, VB Script, Microservice, .NET Core 2.0/2.1/2.2/3.0, .Net 5/6/8, Spring boot XML Technologies: XAML, XML, XSD, XDOCUMENT, XSLT, XPATH, XSL UI Technologies: Web Forms, HTML5, CSS3, AngularJS, Angular 2/4/6/8/10/14/16, Kendo UI Databases: MS SQL Server, Oracle, DB2, MySQL, Microsoft Azure, MongoDB Operating Systems: Windows, Linux, UNIX IDE Tools: Visual Studio, VS Code, SQL Server Management Studio, Eclipse Reporting Tools: SQL Server Reporting Services, Crystal Reports Version Control: Git, GitHub, Bitbucket, GitLab, Subversion, Team Foundation Server Modeling Tools: UML, MS Visio Middleware: WCF, WPF, [ADO.NET](http://ado.net/), MSMQ, Web Services, EF, Dapper, LINQ Servers: Windows Server, Microsoft IIS, Tomcat Cloud Technology: MS-Azure, Azure Devops, AWS

Jeff C., Support developer for hire
Jeff C.

Freelance Support developer

Hi! I'm the founder of *Pixel 46*, a premier **app development** and **SaaS** company in *Northern Ontario*. I'm a **PHP, Ruby and Swift developer** and an expert on the **Shopify** platform. I'm also the *author* of two competitive SaaS products **currently serving niche markets**. Looking for someone to build that **next big app**? Need a helping hand to **organize a project**? Want someone to **show you the ropes**? Look no further and **reach out**!

Israel R., freelance Support programmer
Israel R.

Freelance Support developer in Mexico

I am writing to offer my credentials for consideration for the open Software Engineer opportunity within your organization. My professional background offers a demonstrated ability to excel in software application development roles, with experience that includes iOS, Android, web application, and internal system projects. The contributions I have made to the success of companies that include IBM, American Electric Power, BDP Franchise Solutions, and Televisa (main Mexican multimedia mass media company) serve as solid evidence of the contributions that I would bring to your company in this position. I am seeking opportunities to contribute to a world-class organization, working remotely from Mexico. Recognized for communication, collaboration and broad technical skills, I have excelled in positions requiring strategic planning, expertise in applications development, and high-level analytical ability. I have benefited my employers with a strong sense of discipline, a professional dedication to excellence, and a willingness to go above and beyond’ to ensure success. I am attaching a resume to provide you with further details of my experience for your evaluation. Experienced extended in different programming languages and Linux; I love it! Reinforced my experience in databases, websites, web services in every project. On my last project we worked with Python, ReactJS, PHP, Java, C, Assembler, REST API’s, Jira, Git, TDD, Pair programming, Unit testing, Functional testing, agile/scrum; All the new technologies/methodologies that are using right now. The combination of expertise, education, and practical experience I possess will be of immediate benefit to your organization. I am available for either a telephone conversation or an in-person interview at your earliest convenience, and welcome the opportunity to learn more about your company and this position. I look forward to your response and our first meeting.

Edwin N., freelance Support developer
Edwin N.

Freelance Support developer in Kenya

I am a seasoned software QA engineer with over 7 years of extensive experience in both automated and manual testing across back end, front end, mobile applications and also data pipeline. Proficient in Java and JavaScript, and a variety of testing tools and frameworks, including Cypress, Playwright and WebdriverIO. I have industry expertise in API development with Java and Spring Boot, test automation, systems integration and testing, database systems, e-commerce applications testing and REST API testing using Postman. I am a quick learner who stays current with industry standards to maintain a competitive edge. I am willing to relocate wherever possible.

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FAQs

Why hire a Support developer?

In today’s world, most companies have code-based needs that require developers to help build and maintain. For instance, if your business has a website or an app, you’ll need to keep it updated to ensure you continue to provide positive user experiences. At times, you may even need to revamp your website or app. This is where hiring a developer becomes crucial.

Depending on the stage and scale of your product and services, you may need to hire a Support developer, multiple developers, or even a full remote developer team to help keep your business running. If you’re a startup or a company running a website, your product will likely grow out of its original skeletal structure. Hiring full-time remote Support developers can help keep your website up-to-date.

How do I hire Support developers?

To hire a Support developer, you need to go through a hiring process of defining your needs, posting a job description, screening resumes, conducting interviews, testing candidates’ skills, checking references, and making an offer.

Arc offers three services to help you hire Support developers effectively and efficiently. Hire full-time Support developers from a vetted candidates pool, with new options every two weeks, and pay through prepaid packages or per hire. Alternatively, hire the top 2.3% of expert freelance Support engineers in 72 hours, with weekly payments.

If you’re not ready to commit to the paid plans, our free job posting service is for you. By posting your job on Arc, you can reach up to 350,000 developers around the world. With that said, the free plan will not give you access to pre-vetted Support developers.

Furthermore, we’ve partnered with compliance and payroll platforms Deel and Remote to make paperwork and hiring across borders easier. This way, you can focus on finding the right Support developer for your company, and let Arc handle the logistics.

Where do I hire the best remote Support developers?

There are two types of platforms you can hire Support programmers from: general and niche marketplaces. General platforms like Upwork, Fiverr, and Gigster offer a variety of non-vetted talents unlimited to developers. While you can find Support developers on general platforms, top tech talents generally avoid general marketplaces in order to escape bidding wars.

If you’re looking to hire the best remote Support developers, consider niche platforms like Arc that naturally attract and carefully vet their Support developers for hire. This way, you’ll save time and related hiring costs by only interviewing the most suitable remote Support developer candidates.

Some factors to consider when you hire Support developers include the platform’s specialty, developer’s geographical location, and the service’s customer support. Depending on your hiring budget, you may also want to compare the pricing and fee structure.

Make sure to list out all of the important factors when you compare and decide on which remote developer job board and platform to use to find Support developers for hire.

How do I write a Support developer job description?

Writing a good Support developer job description is crucial in helping you hire Support programmers that your company needs. A job description’s key elements include a clear job title, a brief company overview, a summary of the role, the required duties and responsibilities, and necessary and preferred experience. To attract top talent, it's also helpful to list other perks and benefits, such as flexible hours and health coverage.

Crafting a compelling job title is critical as it's the first thing that job seekers see. It should offer enough information to grab their attention and include details on the seniority level, type, and area or sub-field of the position.

Your company description should succinctly outline what makes your company unique to compete with other potential employers. The role summary for your remote Support developer should be concise and read like an elevator pitch for the position, while the duties and responsibilities should be outlined using bullet points that cover daily activities, tech stacks, tools, and processes used.

For a comprehensive guide on how to write an attractive job description to help you hire Support programmers, read our Software Engineer Job Description Guide & Templates.

What skills should I look for in a Support engineer?

The top five technical skills Support developers should possess include proficiency in programming languages, understanding data structures and algorithms, experience with databases, familiarity with version control systems, and knowledge of software testing and debugging.

Meanwhile, the top five soft skills are communication, problem-solving, time management, attention to detail, and adaptability. Effective communication is essential for coordinating with clients and team members, while problem-solving skills enable Support developers to analyze issues and come up with effective solutions. Time management skills are important to ensure projects are completed on schedule, while attention to detail helps to catch and correct issues before they become bigger problems. Finally, adaptability is crucial for Support developers to keep up with evolving technology and requirements.

What kinds of Support programmers are available for hire through Arc?

You can find a variety of Support developers for hire on Arc! At Arc, you can hire on a freelance, full-time, part-time, or contract-to-hire basis. For freelance Support programmers, Arc matches you with the right senior developer in roughly 72 hours. As for full-time remote Support developers for hire, you can expect to make a successful hire in 14 days. To extend a freelance engagement to a full-time hire, a contract-to-hire fee will apply.

In addition to a variety of engagement types, Arc also offers a wide range of developers located in different geographical locations, such as Latin America and Eastern Europe. Depending on your needs, Arc offers a global network of skilled software engineers in various different time zones and countries for you to choose from.

Lastly, our remote-ready Support developers for hire are all mid-level and senior-level professionals. They are ready to start coding straight away, anytime, anywhere.

Why is Arc the best choice for hiring Support developers?

Arc is trusted by hundreds of startups and tech companies around the world, and we’ve matched thousands of skilled Support developers with both freelance and full-time jobs. We’ve successfully helped Silicon Valley startups and larger tech companies like Spotify and Automattic hire Support developers.

Every Support developer for hire in our network goes through a vetting process to verify their communication abilities, remote work readiness, and technical skills (both for depth in Support and breadth across the greater domain). Additionally, HireAI, our GPT-4-powered AI recruiter, enables you to get instant candidate matches without searching and screening.

Not only can you expect to find the most qualified Support engineer on Arc, but you can also count on your account manager and the support team to make each hire a success. Enjoy a streamlined hiring experience with Arc, where we provide you with the developer you need, and take care of the logistics so you don’t need to.

How does Arc vet a developer’s Support skills?

Arc has a rigorous and transparent vetting process for all types of developers. To become a vetted Support developer for hire on Arc, developers must pass a profile screening, complete a behavioral interview, and pass a technical interview or pair programming.

While Arc has a strict vetting process for its verified Support developers, if you’re using Arc’s free job posting plan, you will only have access to non-vetted developers. If you’re using Arc to hire Support developers, you can rest assured that all remote Support developers have been thoroughly vetted for the high-caliber communication and technical skills you need in a successful hire.

How long does it take to find Support developers on Arc?

Arc pre-screens all of our remote Support developers before we present them to you. As such, all the remote Support developers you see on your Arc dashboard are interview-ready candidates who make up the top 2% of applicants who pass our technical and communication assessment. You can expect the interview process to happen within days of posting your jobs to 350,000 candidates. You can also expect to hire a freelance Support programmer in 72 hours, or find a full-time Support programmer that fits your company’s needs in 14 days.

Here’s a quote from Philip, the Director of Engineering at Chegg:

“The biggest advantage and benefit of working with Arc is the tremendous reduction in time spent sourcing quality candidates. We’re able to identify the talent in a matter of days.”

Find out more about how Arc successfully helped our partners in hiring remote Support developers.

How much does a freelance Support developer charge per hour?

Depending on the freelance developer job board you use, freelance remote Support developers' hourly rates can vary drastically. For instance, if you're looking on general marketplaces like Upwork and Fiverr, you can find Support developers for hire at as low as $10 per hour. However, high-quality freelance developers often avoid general freelance platforms like Fiverr to avoid the bidding wars.

When you hire Support developers through Arc, they typically charge between $60-100+/hour (USD). To get a better understanding of contract costs, check out our freelance developer rate explorer.

How much does it cost to hire a full time Support developer?

According to the U.S. Bureau of Labor Statistics, the medium annual wage for software developers in the U.S. was $120,730 in May 2021. What this amounts to is around $70-100 per hour. Note that this does not include the direct cost of hiring, which totals to about $4000 per new recruit, according to Glassdoor.

Your remote Support developer’s annual salary may differ dramatically depending on their years of experience, related technical skills, education, and country of residence. For instance, if the developer is located in Eastern Europe or Latin America, the hourly rate for developers will be around $75-95 per hour.

For more frequently asked questions on hiring Support developers, check out our FAQs page.

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