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Arc helps you find and hire top freelance Technical Support engineers for your jobs. With 2,873 Technical Support programmers available for hire on a freelance basis, we have one of the largest network of vetted talent. Our Silicon Valley-caliber vetting process helps ensure that you hire freelance Technical Support developers and experts that you can trust.
Technical Support developer in the Netherlands
I am a dynamic and result-oriented IT Service Delivery & Operations Manager with a rich background in project management. I have successfully managed diverse portfolios of customers, ensuring optimal utilization IT services. I am skilled in resource planning, technical mentoring, and fostering strong client relationships. I am adept at collaborating with cross-functional teams and leveraging expertise in maintaining in house and cloud IT infrastructure as well as providing in-depth technical customer support to drive operational excellence. I am passionate about delivering exceptional customer success and contributing to organizational growth.
Freelance Technical Support developer in Thailand
* Skilled in AWS services and cloud architecture, with a strong foundation in designing scalable and reliable systems. Adept at managing cloud infrastructure, particularly within AWS, to ensure seamless and efficient operations. * Expert in Cloudflare’s Products & Services around App Security & Performance, A 360 deg knowledge and Expertise in DevSecOps using Cloudflare Services. * Expertise in web accessibility and SEO, demonstrating a commitment to creating inclusive and search-engine-friendly digital experiences. This experience is a testament to my engagement in enterprise-grade development processes and team collaboration. * Extensive experience in customer-facing roles and relationship building, with a specific focus on solution engineering during my tenure with Taboola's professional services team. Successfully managed and nurtured relationships with enterprise customers, employing excellent project management, communication, and problem-solving skills. * History of contributing to the design, delivery, and troubleshooting aspects of multiple projects, consistently delivering practical and user-friendly UI/UX solutions. * Solid foundation in software development, encompassing full-stack web and mobile development using a variety of technologies, including JavaScript, Node.js, PHP, HTML, and CSS. * Well-versed in database management, including PostgreSQL, MySQL, and MongoDB, with the ability to efficiently generate, manage, and retrieve data.
Freelance Technical Support developer in Pakistan
I'm a Product Manager and Full Stack Developer with 7+ years of experience working on Product in various capacities using various technologies.
Freelance Technical Support developer in India
Anup is a Salesforce Certified System and Application Architect with a successful 9-year track record of working hands-on in all aspects of Salesforce implementations (architecture, development, and enhancements). He is a Lightning developer who is also experienced in creating solution designs and building advanced features using integrations, Apex triggers/classes, Visualforce, and so on. His primary industry domain is technology media telecommunication, real estate, and US government projects.
Freelance Technical Support developer in Brazil
I'm Henrique Barbosa, and I've got eight years of hands-on experience in QA/Engineering in the Telecommunications and Web Development fields, having worked with big players like Samsung and BairesDev. I'm your go-to person for manual QA testing, mobile telecommunications, regression testing, exploratory testing, and smoke testing. I'm confident that my skills and experience would be a valuable addition to your team.
Freelance Technical Support developer in Nigeria
Highly skilled Cloud/DevOps Engineer with a strong technical background. Proficient in designing and implementing cloud solutions using Microsoft Azure and AWS. I thrive in dynamic environments where technical expertise and customer-centricity combine to achieve outstanding results
Freelance Technical Support developer in Nigeria
I'm a Creative Engineer from Lagos, Nigeria, working in web , mobile & desktop application development and Network Security . I enjoy turning complex problems into simple, beautiful and intuitive designs. Moreover, I add personal touch to your product and make sure that is eye-catching and easy to use. My aim is to bring across your message and identity in the most creative way.
Freelance Technical Support developer in Nigeria
A full stack software developer with 14 years experience and I have passion for innovative ideas. I have built web, desktop and mobile applications for various clients. As a Tech/Team Lead, I work with the team to build and deliver world standard products. As a Blockchain Developer, I have built a cryptocurrency as a personal project and I am open to working any disruptive and innovative ideas. As a tutor, I tutor on individual and organization levels. My most recent project is an MDM (Mobile Device Management) with apps monitoring and real time location tracking
Technical Support developer in Nigeria
Experienced Software Engineer and Technical Writer Specializing in Backend Systems, Architecture, and debugging | Bridging Technology and People with Analytical Insight. I love to build applications that scale well!
Freelance Technical Support developer in the United States
I spent many years acquiring the knowledge to be a programmer through self-learning and really struggled with some important concepts. What really helped me figure things out and get to a point where I could program professionally was a friend of mine who mentored me through my challenges. For the last 2-3 years I've been programming full-time and having a blast! I understand the struggles that self-taught programmers go through, as well as the complex challenges that more experienced developers deal with. I particularly excel at Blockchain/Web3, React, Typescript, and Cypress automated end-to-end testing but I also have knowledge of full stack using Express, AWS DynamoDB, AWS RDS, Terraform, Mongo, and others. I love being a fresh set of eyes on a problem and provide kind and friendly guidance to solve problems as well as mentor junior developers to build their confidence and help them climb the development ladder. Many problems can be solved in less than 15 minutes with a fresh pair of eyes! In addition to problem solving I enjoy longer term engagements where I can get to know a student better and watch them grow from basic programming knowledge all the way to landing their first job. Get in touch with me Today if you need some help!
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Get startedArc helps you build your team with our network of full-time and freelance software developers worldwide, spanning 190 countries.
We assist you in assembling your ideal team of programmers in your preferred location and timezone.
In today’s world, most companies have code-based needs that require developers to help build and maintain. For instance, if your business has a website or an app, you’ll need to keep it updated to ensure you continue to provide positive user experiences. At times, you may even need to revamp your website or app. This is where hiring a developer becomes crucial.
Depending on the stage and scale of your product and services, you may need to hire a Technical Support developer, multiple developers, or even a full remote developer team to help keep your business running. If you’re a startup or a company running a website, your product will likely grow out of its original skeletal structure. Hiring full-time remote Technical Support developers can help keep your website up-to-date.
To hire a Technical Support developer, you need to go through a hiring process of defining your needs, posting a job description, screening resumes, conducting interviews, testing candidates’ skills, checking references, and making an offer.
Arc offers three services to help you hire Technical Support developers effectively and efficiently. Hire full-time Technical Support developers from a vetted candidates pool, with new options every two weeks, and pay through prepaid packages or per hire. Alternatively, hire the top 2.3% of expert freelance Technical Support engineers in 72 hours, with weekly payments.
If you’re not ready to commit to the paid plans, our free job posting service is for you. By posting your job on Arc, you can reach up to 350,000 developers around the world. With that said, the free plan will not give you access to pre-vetted Technical Support developers.
Furthermore, we’ve partnered with compliance and payroll platforms Deel and Remote to make paperwork and hiring across borders easier. This way, you can focus on finding the right Technical Support developer for your company, and let Arc handle the logistics.
There are two types of platforms you can hire Technical Support programmers from: general and niche marketplaces. General platforms like Upwork, Fiverr, and Gigster offer a variety of non-vetted talents unlimited to developers. While you can find Technical Support developers on general platforms, top tech talents generally avoid general marketplaces in order to escape bidding wars.
If you’re looking to hire the best remote Technical Support developers, consider niche platforms like Arc that naturally attract and carefully vet their Technical Support developers for hire. This way, you’ll save time and related hiring costs by only interviewing the most suitable remote Technical Support developer candidates.
Some factors to consider when you hire Technical Support developers include the platform’s specialty, developer’s geographical location, and the service’s customer support. Depending on your hiring budget, you may also want to compare the pricing and fee structure.
Make sure to list out all of the important factors when you compare and decide on which remote developer job board and platform to use to find Technical Support developers for hire.
Writing a good Technical Support developer job description is crucial in helping you hire Technical Support programmers that your company needs. A job description’s key elements include a clear job title, a brief company overview, a summary of the role, the required duties and responsibilities, and necessary and preferred experience. To attract top talent, it's also helpful to list other perks and benefits, such as flexible hours and health coverage.
Crafting a compelling job title is critical as it's the first thing that job seekers see. It should offer enough information to grab their attention and include details on the seniority level, type, and area or sub-field of the position.
Your company description should succinctly outline what makes your company unique to compete with other potential employers. The role summary for your remote Technical Support developer should be concise and read like an elevator pitch for the position, while the duties and responsibilities should be outlined using bullet points that cover daily activities, tech stacks, tools, and processes used.
For a comprehensive guide on how to write an attractive job description to help you hire Technical Support programmers, read our Software Engineer Job Description Guide & Templates.
The top five technical skills Technical Support developers should possess include proficiency in programming languages, understanding data structures and algorithms, experience with databases, familiarity with version control systems, and knowledge of software testing and debugging.
Meanwhile, the top five soft skills are communication, problem-solving, time management, attention to detail, and adaptability. Effective communication is essential for coordinating with clients and team members, while problem-solving skills enable Technical Support developers to analyze issues and come up with effective solutions. Time management skills are important to ensure projects are completed on schedule, while attention to detail helps to catch and correct issues before they become bigger problems. Finally, adaptability is crucial for Technical Support developers to keep up with evolving technology and requirements.
You can find a variety of Technical Support developers for hire on Arc! At Arc, you can hire on a freelance, full-time, part-time, or contract-to-hire basis. For freelance Technical Support programmers, Arc matches you with the right senior developer in roughly 72 hours. As for full-time remote Technical Support developers for hire, you can expect to make a successful hire in 14 days. To extend a freelance engagement to a full-time hire, a contract-to-hire fee will apply.
In addition to a variety of engagement types, Arc also offers a wide range of developers located in different geographical locations, such as Latin America and Eastern Europe. Depending on your needs, Arc offers a global network of skilled software engineers in various different time zones and countries for you to choose from.
Lastly, our remote-ready Technical Support developers for hire are all mid-level and senior-level professionals. They are ready to start coding straight away, anytime, anywhere.
Arc is trusted by hundreds of startups and tech companies around the world, and we’ve matched thousands of skilled Technical Support developers with both freelance and full-time jobs. We’ve successfully helped Silicon Valley startups and larger tech companies like Spotify and Automattic hire Technical Support developers.
Every Technical Support developer for hire in our network goes through a vetting process to verify their communication abilities, remote work readiness, and technical skills (both for depth in Technical Support and breadth across the greater domain). Additionally, HireAI, our GPT-4-powered AI recruiter, enables you to get instant candidate matches without searching and screening.
Not only can you expect to find the most qualified Technical Support engineer on Arc, but you can also count on your account manager and the support team to make each hire a success. Enjoy a streamlined hiring experience with Arc, where we provide you with the developer you need, and take care of the logistics so you don’t need to.
Arc has a rigorous and transparent vetting process for all types of developers. To become a vetted Technical Support developer for hire on Arc, developers must pass a profile screening, complete a behavioral interview, and pass a technical interview or pair programming.
While Arc has a strict vetting process for its verified Technical Support developers, if you’re using Arc’s free job posting plan, you will only have access to non-vetted developers. If you’re using Arc to hire Technical Support developers, you can rest assured that all remote Technical Support developers have been thoroughly vetted for the high-caliber communication and technical skills you need in a successful hire.
Arc pre-screens all of our remote Technical Support developers before we present them to you. As such, all the remote Technical Support developers you see on your Arc dashboard are interview-ready candidates who make up the top 2% of applicants who pass our technical and communication assessment. You can expect the interview process to happen within days of posting your jobs to 350,000 candidates. You can also expect to hire a freelance Technical Support programmer in 72 hours, or find a full-time Technical Support programmer that fits your company’s needs in 14 days.
Here’s a quote from Philip, the Director of Engineering at Chegg:
“The biggest advantage and benefit of working with Arc is the tremendous reduction in time spent sourcing quality candidates. We’re able to identify the talent in a matter of days.”
Find out more about how Arc successfully helped our partners in hiring remote Technical Support developers.
Depending on the freelance developer job board you use, freelance remote Technical Support developers' hourly rates can vary drastically. For instance, if you're looking on general marketplaces like Upwork and Fiverr, you can find Technical Support developers for hire at as low as $10 per hour. However, high-quality freelance developers often avoid general freelance platforms like Fiverr to avoid the bidding wars.
When you hire Technical Support developers through Arc, they typically charge between $60-100+/hour (USD). To get a better understanding of contract costs, check out our freelance developer rate explorer.
According to the U.S. Bureau of Labor Statistics, the medium annual wage for software developers in the U.S. was $120,730 in May 2021. What this amounts to is around $70-100 per hour. Note that this does not include the direct cost of hiring, which totals to about $4000 per new recruit, according to Glassdoor.
Your remote Technical Support developer’s annual salary may differ dramatically depending on their years of experience, related technical skills, education, and country of residence. For instance, if the developer is located in Eastern Europe or Latin America, the hourly rate for developers will be around $75-95 per hour.
For more frequently asked questions on hiring Technical Support developers, check out our FAQs page.