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Arc helps you find and hire top freelance Technical Support engineers for your jobs. With 2,786 Technical Support programmers available for hire on a freelance basis, we have one of the largest network of vetted talent. Our Silicon Valley-caliber vetting process helps ensure that you hire freelance Technical Support developers and experts that you can trust.
Senior Technical Support Developer
I am a dynamic and result-oriented IT Service Delivery & Operations Manager with a rich background in project management. I have successfully managed diverse portfolios of customers, ensuring optimal utilization IT services. I am skilled in resource planning, technical mentoring, and fostering strong client relationships. I am adept at collaborating with cross-functional teams and leveraging expertise in maintaining in house and cloud IT infrastructure as well as providing in-depth technical customer support to drive operational excellence. I am passionate about delivering exceptional customer success and contributing to organizational growth.
Senior Technical Support Developer
With more than 11 years of versatile IT experience, I aim to utilize my expertise as an Application Support Analyst to ensure the smooth operation of critical applications in an innovative organization. Leveraging my background in IT operations, software development, and technical support, I strive to provide exceptional support, enhance system performance, and drive strategic initiatives for improved operational efficiency. Through my understanding of application architectures, troubleshooting techniques, and stakeholder management, I aim to make substantial contributions to organizational success while staying updated with emerging technologies and industry standards.
Freelance Technical Support Developer
Technical Enthusiastic and, Open Source Lover. I also assist in Designing, Developing, and Testing websites! I am a WordPress self-learner. Started my career in 2007 as a BPO (EXL services ) in Backend Profile. As I was a computer science student, I started learning WordPress in 2007 and in the early stages did very small tasks. First I created blogs, then designed some themes later created some small plugins. I love to contribute to the WordPress Community. I am always happy to meet new people in the WordPress community and see how I can help them achieve their goals. When I am not online and WordPress, I love spending time with my wife, and my daughter also, I also love to play football, travel, ride the motor-bike, and attend Meetup/WordCamps! Over the last few years, I learned web programming and worked with them locally. Before coming to web programming I was mostly involved with Sales, Support, Medical Billing, and Volunteering Activities."
Senior Freelance Technical Support Developer
Highly skilled technical support professional with 15 years of experience (nine remotely) providing exceptional support for enterprise SAAS applications. Known for delivering top-notch service with empathy, a positive can-do attitude, and composure under intense pressure. A collaborative team player and adept problem solver who excels in taking ownership and working autonomously. Demonstrates an unwavering commitment to gaining in-depth knowledge of products, enabling efficient triaging and resolution of customer issues. Committed to enhancing Customer Experience through clear communication and precise technical detail.
Senior Freelance Technical Support Developer
I’m Eugene, a guy with a family of three, pretty good at handling both internal and external users. I’ve been in support for 6 years and have 7 years of experience dealing with customers directly, so I know how to navigate different types of situations and keep things running smoothly.
Freelance Technical Support Developer
A highly motivated and enthusiastic TSE having relevant experience in managing technical services & support operations. A fast learner, able to process new information and gain understanding of new systems quickly. Driven to constantly develop by self-learning. Experience in collaborating with teams and managing key stakeholders to deliver projects and meet business goals and deadlines. Proactive in providing support to product development and business operations teams. A keen focus on attention to detail to ensure product quality.
Remote Technical Support Developer
I am currently working as a Technical Support Representative 2. I do advanced troubleshooting, log reviews, and issue replication. I am very good with customer service, excellent in communication in English, and am familiar with CRMs. Currently, I am studying System Administration, programming and basically anything IT related.
Freelance Technical Support Developer
👨💻 IT Engineer & Multi-Talented Freelancer 🌟 🔹 Welcome to my digital world! 🔹 🚀 About Me: 🌐 IT Engineer | 💼 Freelancer | 📚 Content Creator 👋 Greetings! I'm Tahsin Khan, a dynamic IT engineer who thrives on versatility and embraces the ever-evolving world of technology. With a diverse skill set and a passion for solving complex problems, I'm your go-to professional for a wide range of tasks. 💡 My Expertise: 1️⃣ IT Engineering: From coding to system administration, I'm your tech-savvy problem solver. With proficiency in C# and JavaScript, I craft innovative solutions that elevate your digital presence. 2️⃣ Network Engineer: I architect and optimize digital highways, ensuring seamless connectivity and data flow. 3️⃣ Virtual Assistant: I've been the right-hand person for numerous professionals and businesses, providing top-notch virtual support and organizational wizardry. 4️⃣ Transcriptionist & Data Entry Pro: I have an eagle eye for detail, ensuring your data is meticulously organized and your audio transformed into precise text. 5️⃣ Medical Specialist: With a background as an assistant physician, I bring a unique blend of medical knowledge and technical skills to healthcare projects. 6️⃣ Assistant Psychologist: I'm passionate about mental health and have experience in assisting psychologists, making a positive impact on individuals' well-being. 7️⃣ Content & Poetry Writer: Words are my canvas, and I paint stories, articles, and poems that captivate and inspire. 8️⃣ Translator: I bridge language barriers, transforming ideas from one culture to another with precision and cultural sensitivity. 🌟 Why Choose Me: ✅ Adaptable: I thrive in diverse roles, ensuring I can meet your unique needs. ✅ Detail-Oriented: My commitment to perfection guarantees high-quality results. ✅ Tech-Driven: I keep up with the latest trends and tools to stay ahead in the digital landscape. ✅ Creative Flair: My creative side enhances your content and projects, making them stand out. 📩 Let's Collaborate: Ready to embark on a journey of innovation and efficiency? I'm just a message away! Whether you need IT solutions, virtual assistance, content creation, or anything in between, let's connect and make your vision a reality. 📧 Contact me at tahsinkhanabc@gmail.com 🌐 \[www.linkedin.com/in/tahsin-khan-himel\] 🌍 Location: Dhaka, Bangladesh 🤝 Let's bring your projects to life and make a difference together!
Remote Technical Support Developer
Results-driven IT professional with 1.4 years of experience specializing in front-end development, including HTML, CSS, and C++. Proficient in Python and experienced in leading projects with strong skills in leadership and teamwork. Successfully managed a critical audit at TCS single-handedly, demonstrating exceptional problem-solving and organizational abilities. Additionally have excellent communication skills which helps to get the best results possible.
Hire RishabhSee moreSenior Freelance Technical Support Developer
As a seasoned IT professional, I possess more than 6 years of experience in delivering comprehensive technical support. My proficiency encompasses remote support, end-user support, and phone/chat support to optimize customer service. I maintain a meticulous approach and hold extensive expertise in technical skills, adept problem-solving capabilities, and impactful communication. Proficient in curbing response times, enhancing user proficiency, and minimizing support requests, my efforts yield substantial cost savings and heightened customer satisfaction.
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Describe the Technical Support developer you're looking for.
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When ready, select a developer to hire.
Ready to hire your ideal freelance Technical Support developers?
Get startedIn today’s world, most companies have code-based needs that require developers to help build and maintain. For instance, if your business has a website or an app, you’ll need to keep it updated to ensure you continue to provide positive user experiences. At times, you may even need to revamp your website or app. This is where hiring a developer becomes crucial.
Depending on the stage and scale of your product and services, you may need to hire a Technical Support developer, multiple developers, or even a full remote developer team to help keep your business running. If you’re a startup or a company running a website, your product will likely grow out of its original skeletal structure. Hiring full-time remote Technical Support developers can help keep your website up-to-date.
To hire a Technical Support developer, you need to go through a hiring process of defining your needs, posting a job description, screening resumes, conducting interviews, testing candidates’ skills, checking references, and making an offer.
Arc offers three services to help you hire Technical Support developers effectively and efficiently. Hire full-time Technical Support developers from a vetted candidates pool, with new options every two weeks, and pay through prepaid packages or per hire. Alternatively, hire the top 2.3% of expert freelance Technical Support engineers in 72 hours, with weekly payments.
If you’re not ready to commit to the paid plans, our free job posting service is for you. By posting your job on Arc, you can reach up to 350,000 developers around the world. With that said, the free plan will not give you access to pre-vetted Technical Support developers.
Furthermore, we’ve partnered with compliance and payroll platforms Deel and Remote to make paperwork and hiring across borders easier. This way, you can focus on finding the right Technical Support developer for your company, and let Arc handle the logistics.
There are two types of platforms you can hire Technical Support programmers from: general and niche marketplaces. General platforms like Upwork, Fiverr, and Gigster offer a variety of non-vetted talents unlimited to developers. While you can find Technical Support developers on general platforms, top tech talents generally avoid general marketplaces in order to escape bidding wars.
If you’re looking to hire the best remote Technical Support developers, consider niche platforms like Arc that naturally attract and carefully vet their Technical Support developers for hire. This way, you’ll save time and related hiring costs by only interviewing the most suitable remote Technical Support developer candidates.
Some factors to consider when you hire Technical Support developers include the platform’s specialty, developer’s geographical location, and the service’s customer support. Depending on your hiring budget, you may also want to compare the pricing and fee structure.
Make sure to list out all of the important factors when you compare and decide on which remote developer job board and platform to use to find Technical Support developers for hire.
Writing a good Technical Support developer job description is crucial in helping you hire Technical Support programmers that your company needs. A job description’s key elements include a clear job title, a brief company overview, a summary of the role, the required duties and responsibilities, and necessary and preferred experience. To attract top talent, it's also helpful to list other perks and benefits, such as flexible hours and health coverage.
Crafting a compelling job title is critical as it's the first thing that job seekers see. It should offer enough information to grab their attention and include details on the seniority level, type, and area or sub-field of the position.
Your company description should succinctly outline what makes your company unique to compete with other potential employers. The role summary for your remote Technical Support developer should be concise and read like an elevator pitch for the position, while the duties and responsibilities should be outlined using bullet points that cover daily activities, tech stacks, tools, and processes used.
For a comprehensive guide on how to write an attractive job description to help you hire Technical Support programmers, read our Software Engineer Job Description Guide & Templates.
The top five technical skills Technical Support developers should possess include proficiency in programming languages, understanding data structures and algorithms, experience with databases, familiarity with version control systems, and knowledge of software testing and debugging.
Meanwhile, the top five soft skills are communication, problem-solving, time management, attention to detail, and adaptability. Effective communication is essential for coordinating with clients and team members, while problem-solving skills enable Technical Support developers to analyze issues and come up with effective solutions. Time management skills are important to ensure projects are completed on schedule, while attention to detail helps to catch and correct issues before they become bigger problems. Finally, adaptability is crucial for Technical Support developers to keep up with evolving technology and requirements.
You can find a variety of Technical Support developers for hire on Arc! At Arc, you can hire on a freelance, full-time, part-time, or contract-to-hire basis. For freelance Technical Support programmers, Arc matches you with the right senior developer in roughly 72 hours. As for full-time remote Technical Support developers for hire, you can expect to make a successful hire in 14 days. To extend a freelance engagement to a full-time hire, a contract-to-hire fee will apply.
In addition to a variety of engagement types, Arc also offers a wide range of developers located in different geographical locations, such as Latin America and Eastern Europe. Depending on your needs, Arc offers a global network of skilled software engineers in various different time zones and countries for you to choose from.
Lastly, our remote-ready Technical Support developers for hire are all mid-level and senior-level professionals. They are ready to start coding straight away, anytime, anywhere.
Arc is trusted by hundreds of startups and tech companies around the world, and we’ve matched thousands of skilled Technical Support developers with both freelance and full-time jobs. We’ve successfully helped Silicon Valley startups and larger tech companies like Spotify and Automattic hire Technical Support developers.
Every Technical Support developer for hire in our network goes through a vetting process to verify their communication abilities, remote work readiness, and technical skills (both for depth in Technical Support and breadth across the greater domain). Additionally, HireAI, our GPT-4-powered AI recruiter, enables you to get instant candidate matches without searching and screening.
Not only can you expect to find the most qualified Technical Support engineer on Arc, but you can also count on your account manager and the support team to make each hire a success. Enjoy a streamlined hiring experience with Arc, where we provide you with the developer you need, and take care of the logistics so you don’t need to.
Arc has a rigorous and transparent vetting process for all types of developers. To become a vetted Technical Support developer for hire on Arc, developers must pass a profile screening, complete a behavioral interview, and pass a technical interview or pair programming.
While Arc has a strict vetting process for its verified Technical Support developers, if you’re using Arc’s free job posting plan, you will only have access to non-vetted developers. If you’re using Arc to hire Technical Support developers, you can rest assured that all remote Technical Support developers have been thoroughly vetted for the high-caliber communication and technical skills you need in a successful hire.
Arc pre-screens all of our remote Technical Support developers before we present them to you. As such, all the remote Technical Support developers you see on your Arc dashboard are interview-ready candidates who make up the top 2% of applicants who pass our technical and communication assessment. You can expect the interview process to happen within days of posting your jobs to 350,000 candidates. You can also expect to hire a freelance Technical Support programmer in 72 hours, or find a full-time Technical Support programmer that fits your company’s needs in 14 days.
Here’s a quote from Philip, the Director of Engineering at Chegg:
“The biggest advantage and benefit of working with Arc is the tremendous reduction in time spent sourcing quality candidates. We’re able to identify the talent in a matter of days.”
Find out more about how Arc successfully helped our partners in hiring remote Technical Support developers.
Depending on the freelance developer job board you use, freelance remote Technical Support developers' hourly rates can vary drastically. For instance, if you're looking on general marketplaces like Upwork and Fiverr, you can find Technical Support developers for hire at as low as $10 per hour. However, high-quality freelance developers often avoid general freelance platforms like Fiverr to avoid the bidding wars.
When you hire Technical Support developers through Arc, they typically charge between $60-100+/hour (USD). To get a better understanding of contract costs, check out our freelance developer rate explorer.
According to the U.S. Bureau of Labor Statistics, the medium annual wage for software developers in the U.S. was $120,730 in May 2021. What this amounts to is around $70-100 per hour. Note that this does not include the direct cost of hiring, which totals to about $4000 per new recruit, according to Glassdoor.
Your remote Technical Support developer’s annual salary may differ dramatically depending on their years of experience, related technical skills, education, and country of residence. For instance, if the developer is located in Eastern Europe or Latin America, the hourly rate for developers will be around $75-95 per hour.
For more frequently asked questions on hiring Technical Support developers, check out our FAQs page.
Arc helps you build your team with our network of full-time and freelance software developers worldwide, spanning 190 countries.
We assist you in assembling your ideal team of programmers in your preferred location and timezone.