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freelance Knowledge Base developers

Arc helps you find and hire top freelance Knowledge Base engineers for your jobs. With 350,000+ software programmers available for hire on a freelance basis, we have one of the largest network of vetted talent. Our Silicon Valley-caliber vetting process helps ensure that you hire freelance Knowledge Base developers and experts that you can trust.

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Keerthi K., Knowledge Base freelance developer
Keerthi K.

Freelance Knowledge Base developer in India

Technical Architect with over 18 Years of Technical expertise in System Design, Algorithms, Data Structures, OOPS, Core JAVA/J2EE, Microservices. ~1 year of experience in Managing Teams and ~1 year of experience as Product Owner. Certified Scrum Product Owner (CSPO). Key focus areas include software development & architecture across different products, people management such as, planning, scheduling, execution, closure, stakeholder & risk management, maintenance. Results-driven, 'can-do' attitude, proven problem solving and trouble shooting skills. Excellent communication and interpersonal skills. Design and implement scalable and robust enterprise solutions using Java/J2EE technologies. Develop Rest APIs and microservices architecture for the application. Experience building high scale systems or platforms. Currently working as a Technical Architect in one of the Analytics platforms of telecom domain. Participated in customer cut-overs and played a crucial role of techno functional management for airlines like Japan Airlines & Air Canada. Experience for untangling and re-architecting complex distributed systems to improve efficiency and simplify future development.

NIDHI D., freelance Knowledge Base developer
NIDHI D.

Freelance Knowledge Base developer in India

A competent professional with 5.5 years of rich experience in Web Development & Mobile Application Development. Developed highly responsive web applications using ReactJS. Good understanding of JavaScript, HTML, CSS. Sound knowledge of design patterns in JavaScript. Collaborated with Project managers, UI and backend developers to implement functional requirements and build scalable solutions. Working knowledge of consuming APIs and managing/caching application data using state management, Rest API and GraphQL. Familiarity with end-to-end deployment flow for web applications (OCP/on-prem). Conceptualized, designed, developed and deployed preloaded applications for Android, IOS and windows based mobile phones. Implemented version controlling & code merging using git.

Fabian S., freelance Knowledge Base programmer
Fabian S.

Freelance Knowledge Base developer in France

Professor in Computer Science, working on knowledge graphs, information extraction, natural language processing, databases, and data integration. Creator of the YAGO knowledge base with more than 10,000 academic citations.

Shalini K., Knowledge Base freelance developer
Shalini K.

Freelance Knowledge Base developer in India

Ambitious Associate Engineer having overall 2+ years of corporate experience with exemplary technical and troubleshooting abilities. Helps customers by resolving faults by troubleshooting, diagnosing and fixing diverse problems across applications. Adapts easily to challenges of each work assignment assigned. Willing to work in rigorous environments and known for remaining composed in all types of situations. Flexible worker, ready to learn and contribute to team success.

Nnachi O., freelance Knowledge Base programmer
Nnachi O.

Freelance Knowledge Base developer in Nigeria

I responded to customer inquiries in a timely manner to ensure satisfaction. I resolved customer issues through effective communication and problem-solving techniques. I collaborated with internal team members by utilizing the slack platform alongside intercom systems to address and resolve complex customer concerns. I excelled at building relationships with new customers and nurturing existing ones. I provided personalized support to customers to exceed their expectations and foster loyalty. I utilized various software applications such as CRM software, to manage potential customer information and enquiries. I conducted regular follow-ups with customers to ensure their satisfaction with services provided. I suggested improvements based on analysis of customer feedback data. I updated knowledge base articles regularly with new information related to products and services. I'm proficient in CRM systems, scheduling software, and managing appointment calendars efficiently. I'm skilled in handling high-volume inbound calls and setting up appointments accurately. I demonstrated ability to prioritize and multitask, ensuring all appointments are scheduled promptly. I'm experienced in communicating with clients to confirm appointments and manage rescheduling requests. I monitored customer feedback to identify areas for improvement. I actively listened to customers to provide tailored appointment solutions. I enhanced customer experience through thoughtful follow-up emails after each call or meeting. I applied persuasive techniques when making outbound calls to prospective customers. I developed an ability to build rapport with potential customers and establish trust through effective communication. I excelled at building relationships with new customers and nurturing existing ones. I generate leads by cold calling potential customers.

Almubdi M., Knowledge Base freelance developer
Almubdi M.

Freelance Knowledge Base developer in Kazakhstan

I am a Full-stack Developer with experience in resolving UI issues, enhancing user engagement, and developing dynamic solutions. I have solved challenging problems, refactored legacy code, designed in-demand services and improved UI/UX experiences.

Chenchu T., Knowledge Base freelance developer
Chenchu T.

Freelance Knowledge Base developer in India

Seasoned Software Engineer with over 8 years and 10 months of experience, specializing in Robotic Process Automation (RPA) development with 7 years of relevant experience using Automation Anywhere. Adept at navigating the entire RPA lifecycle, from discovery and solution design to deployment, successfully delivered 25+ automation projects, slashing manual efforts by 40% across various industries including Insurance, Pharmaceutical, IT, Human Resource HR, Healthcare, and Retail. Recognized for expertise in Automation Anywhere, by holding multiple Master and Advanced Certifications across versions v10.x, v11.x, and AA360. Proficient in crafting comprehensive documentation, including functional specifications and workflow diagrams, and excel in translating stakeholder requirements into actionable solutions. With a strong foundation in SDLC methodologies such as Agile and Waterfall, facilitate agile activities and meetings with finesse, ensuring seamless project execution and client satisfaction. Skilled in developing RPA solutions for a wide range of business processes, and possess hands-on experience in leveraging tools such as Metabots, IQ Bots, Bot Analytics & RPA Workspace to automate tasks across various platforms including Windows Applications, databases, Web Applications, E-mail, Citrix, Microsoft Excel, Microsoft Word, Unix Systems, Mainframes, SAP, CRM, APIs, Rest Web services, CSV, and PDF. Proficient in RPA Framework and Automation Anywhere architecture, specializing in presenting comprehensive Daily and Weekly status reports, providing stakeholders with valuable insights and statistics. Skilled in writing Solution Design Documents SDD, Automation Design Documents ADD and preparing Feasibility Assessment reports using Desegregation sheets or Process Definition Documents PDD of a process, leveraging my expertise to ensure clarity and effectiveness in project planning and execution.

Cándido D., Knowledge Base freelance developer
Cándido D.

Freelance Knowledge Base developer in Spain

I am a Data Analyst with over 15 years of experience in project design, data analysis, and report generation. Proficient in various analytical tools and languages, with a passion for statistics.

Manish S., freelance Knowledge Base programmer
Manish S.

Knowledge Base developer in India

I am having total 9 Years of experience in the Financial Domain. Having good knowledge of SAS/BASE, SAS/MACROS, SAS/SQL, SAS Datasets, and SAS Functions. Over 5 years of experience as a SAS Developer with SAS System. Having good knowledge of SAS tools like SAS Sql, SAS Base Programming, and Macros. Designing and implementing the ETL and Reporting solutions using Base SAS, SAS Macros, and Proc SQL. Experienced in SAS BI tools i.e. SAS Enterprise Guide and understanding of SAS Management Console.• Experience in analyzing user requirements and designing the business reports to meet the client requirements. Proficiency in Proc SQL to manipulate data and SAS programming. Timely and accurate execution/delivery of business requests and ongoing business processes. Proficient in the following reporting, and statistical procedures: REPORT, FREQ, MEANS, TABULATE, and SUMMARY. Experience includes using Base Procedures, Data Steps, SQL, and extracting internal/external data including cleaning and validation, use of format and informat. An efficient multi-tasker with an ability to shoulder important responsibilities and carrying them out to the hilt. Strong analytical and problem-solving skills.

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FAQs

Why hire a Knowledge Base developer?

In today’s world, most companies have code-based needs that require developers to help build and maintain. For instance, if your business has a website or an app, you’ll need to keep it updated to ensure you continue to provide positive user experiences. At times, you may even need to revamp your website or app. This is where hiring a developer becomes crucial.

Depending on the stage and scale of your product and services, you may need to hire a Knowledge Base developer, multiple developers, or even a full remote developer team to help keep your business running. If you’re a startup or a company running a website, your product will likely grow out of its original skeletal structure. Hiring full-time remote Knowledge Base developers can help keep your website up-to-date.

How do I hire Knowledge Base developers?

To hire a Knowledge Base developer, you need to go through a hiring process of defining your needs, posting a job description, screening resumes, conducting interviews, testing candidates’ skills, checking references, and making an offer.

Arc offers three services to help you hire Knowledge Base developers effectively and efficiently. Hire full-time Knowledge Base developers from a vetted candidates pool, with new options every two weeks, and pay through prepaid packages or per hire. Alternatively, hire the top 2.3% of expert freelance Knowledge Base engineers in 72 hours, with weekly payments.

If you’re not ready to commit to the paid plans, our free job posting service is for you. By posting your job on Arc, you can reach up to 350,000 developers around the world. With that said, the free plan will not give you access to pre-vetted Knowledge Base developers.

Furthermore, we’ve partnered with compliance and payroll platforms Deel and Remote to make paperwork and hiring across borders easier. This way, you can focus on finding the right Knowledge Base developer for your company, and let Arc handle the logistics.

Where do I hire the best remote Knowledge Base developers?

There are two types of platforms you can hire Knowledge Base programmers from: general and niche marketplaces. General platforms like Upwork, Fiverr, and Gigster offer a variety of non-vetted talents unlimited to developers. While you can find Knowledge Base developers on general platforms, top tech talents generally avoid general marketplaces in order to escape bidding wars.

If you’re looking to hire the best remote Knowledge Base developers, consider niche platforms like Arc that naturally attract and carefully vet their Knowledge Base developers for hire. This way, you’ll save time and related hiring costs by only interviewing the most suitable remote Knowledge Base developer candidates.

Some factors to consider when you hire Knowledge Base developers include the platform’s specialty, developer’s geographical location, and the service’s customer support. Depending on your hiring budget, you may also want to compare the pricing and fee structure.

Make sure to list out all of the important factors when you compare and decide on which remote developer job board and platform to use to find Knowledge Base developers for hire.

How do I write a Knowledge Base developer job description?

Writing a good Knowledge Base developer job description is crucial in helping you hire Knowledge Base programmers that your company needs. A job description’s key elements include a clear job title, a brief company overview, a summary of the role, the required duties and responsibilities, and necessary and preferred experience. To attract top talent, it's also helpful to list other perks and benefits, such as flexible hours and health coverage.

Crafting a compelling job title is critical as it's the first thing that job seekers see. It should offer enough information to grab their attention and include details on the seniority level, type, and area or sub-field of the position.

Your company description should succinctly outline what makes your company unique to compete with other potential employers. The role summary for your remote Knowledge Base developer should be concise and read like an elevator pitch for the position, while the duties and responsibilities should be outlined using bullet points that cover daily activities, tech stacks, tools, and processes used.

For a comprehensive guide on how to write an attractive job description to help you hire Knowledge Base programmers, read our Software Engineer Job Description Guide & Templates.

What skills should I look for in a Knowledge Base engineer?

The top five technical skills Knowledge Base developers should possess include proficiency in programming languages, understanding data structures and algorithms, experience with databases, familiarity with version control systems, and knowledge of software testing and debugging.

Meanwhile, the top five soft skills are communication, problem-solving, time management, attention to detail, and adaptability. Effective communication is essential for coordinating with clients and team members, while problem-solving skills enable Knowledge Base developers to analyze issues and come up with effective solutions. Time management skills are important to ensure projects are completed on schedule, while attention to detail helps to catch and correct issues before they become bigger problems. Finally, adaptability is crucial for Knowledge Base developers to keep up with evolving technology and requirements.

What kinds of Knowledge Base programmers are available for hire through Arc?

You can find a variety of Knowledge Base developers for hire on Arc! At Arc, you can hire on a freelance, full-time, part-time, or contract-to-hire basis. For freelance Knowledge Base programmers, Arc matches you with the right senior developer in roughly 72 hours. As for full-time remote Knowledge Base developers for hire, you can expect to make a successful hire in 14 days. To extend a freelance engagement to a full-time hire, a contract-to-hire fee will apply.

In addition to a variety of engagement types, Arc also offers a wide range of developers located in different geographical locations, such as Latin America and Eastern Europe. Depending on your needs, Arc offers a global network of skilled software engineers in various different time zones and countries for you to choose from.

Lastly, our remote-ready Knowledge Base developers for hire are all mid-level and senior-level professionals. They are ready to start coding straight away, anytime, anywhere.

Why is Arc the best choice for hiring Knowledge Base developers?

Arc is trusted by hundreds of startups and tech companies around the world, and we’ve matched thousands of skilled Knowledge Base developers with both freelance and full-time jobs. We’ve successfully helped Silicon Valley startups and larger tech companies like Spotify and Automattic hire Knowledge Base developers.

Every Knowledge Base developer for hire in our network goes through a vetting process to verify their communication abilities, remote work readiness, and technical skills (both for depth in Knowledge Base and breadth across the greater domain). Additionally, HireAI, our GPT-4-powered AI recruiter, enables you to get instant candidate matches without searching and screening.

Not only can you expect to find the most qualified Knowledge Base engineer on Arc, but you can also count on your account manager and the support team to make each hire a success. Enjoy a streamlined hiring experience with Arc, where we provide you with the developer you need, and take care of the logistics so you don’t need to.

How does Arc vet a developer’s Knowledge Base skills?

Arc has a rigorous and transparent vetting process for all types of developers. To become a vetted Knowledge Base developer for hire on Arc, developers must pass a profile screening, complete a behavioral interview, and pass a technical interview or pair programming.

While Arc has a strict vetting process for its verified Knowledge Base developers, if you’re using Arc’s free job posting plan, you will only have access to non-vetted developers. If you’re using Arc to hire Knowledge Base developers, you can rest assured that all remote Knowledge Base developers have been thoroughly vetted for the high-caliber communication and technical skills you need in a successful hire.

How long does it take to find Knowledge Base developers on Arc?

Arc pre-screens all of our remote Knowledge Base developers before we present them to you. As such, all the remote Knowledge Base developers you see on your Arc dashboard are interview-ready candidates who make up the top 2% of applicants who pass our technical and communication assessment. You can expect the interview process to happen within days of posting your jobs to 350,000 candidates. You can also expect to hire a freelance Knowledge Base programmer in 72 hours, or find a full-time Knowledge Base programmer that fits your company’s needs in 14 days.

Here’s a quote from Philip, the Director of Engineering at Chegg:

“The biggest advantage and benefit of working with Arc is the tremendous reduction in time spent sourcing quality candidates. We’re able to identify the talent in a matter of days.”

Find out more about how Arc successfully helped our partners in hiring remote Knowledge Base developers.

How much does a freelance Knowledge Base developer charge per hour?

Depending on the freelance developer job board you use, freelance remote Knowledge Base developers' hourly rates can vary drastically. For instance, if you're looking on general marketplaces like Upwork and Fiverr, you can find Knowledge Base developers for hire at as low as $10 per hour. However, high-quality freelance developers often avoid general freelance platforms like Fiverr to avoid the bidding wars.

When you hire Knowledge Base developers through Arc, they typically charge between $60-100+/hour (USD). To get a better understanding of contract costs, check out our freelance developer rate explorer.

How much does it cost to hire a full time Knowledge Base developer?

According to the U.S. Bureau of Labor Statistics, the medium annual wage for software developers in the U.S. was $120,730 in May 2021. What this amounts to is around $70-100 per hour. Note that this does not include the direct cost of hiring, which totals to about $4000 per new recruit, according to Glassdoor.

Your remote Knowledge Base developer’s annual salary may differ dramatically depending on their years of experience, related technical skills, education, and country of residence. For instance, if the developer is located in Eastern Europe or Latin America, the hourly rate for developers will be around $75-95 per hour.

For more frequently asked questions on hiring Knowledge Base developers, check out our FAQs page.

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