Personal details

Jonatan M. - Remote IT support

Jonatan M.

Based in: đŸ‡źđŸ‡± Israel
Timezone: Jerusalem (UTC+2)

About

A highly motivated SRE Engineer with extensive experience in automation, continuous integration, and cloud infrastructure management. I specialize in optimizing operations, reducing system downtime, and ensuring 99.9% uptime for large-scale environments. With strong skills in Kubernetes, Terraform, ArgoCD, and Prometheus, I ensure seamless deployments and fast issue resolution. I also have rich experience in customer support and training, collaborating effectively with cross-functional teams to resolve complex issues. My proactive approach and communication skills help bridge technical and business needs for optimal system performance.

Work Experience

SRE/DevOps Engineer
Gloat | Feb 2022 - Present
Jenkins
Kubernetes
Terraform
Site Reliability Engineering
DevOps
  • Ensured smooth operations for containerized applications during bi-weekly deployments, reducing downtime and improving overall system reliability.
  • Monitored system health and performance, achieving 99.9% uptime through proactive issue resolution across 10+ clusters supporting 20 microservices.
  • Collaborated with over 5 development teams to enhance application performance and scalability by integrating comprehensive monitoring and observability.
  • As the sole SRE, maintained seamless production operations with an average resolution time of 15 minutes, ensuring uninterrupted service for large corporate clients supporting millions of users.
Production Engineer
Gloat | Oct 2020 - Feb 2022
Python
React
Incident management
Customer Care

Acted as the internal knowledge source,supporting the support team,BI, science, and product departments by investigating raised cases (JIRA, Monday), ensuring bugs were treated and prioritized within SLA.

Education

Open University - Ramat Gan
Bachelor's degree・Computer Science
Mar 2016 - Oct 2020

Certifications & Awards

Developing a Google SRE Culture
Coursera | Mar 2024
Hakaton Winner
Gloat | Mar 2023