Personal details

Jacob K. - Remote IT support

Jacob K.

Based in: 🇺🇸 United States
Timezone: Eastern Time (US & Canada) (UTC-5)

About

Results-driven Senior IT Consultant and DevOps Engineer with 3+ years of progressive experience architecting, deploying, and optimizing enterprise infrastructure. Demonstrated expertise in Linux system administration, CI/CD pipeline development, and full-stack application development. Track record of delivering measurable business impact: reduced deployment times by 50%, decreased system downtime by 15%, and streamlined code collaboration resulting in 30% fewer conflicts. Combines deep technical proficiency in Python, JavaScript, and containerization technologies with strong problem-solving abilities and cross-functional team leadership.

Work Experience

Senior Information Technology Consultant
Stevesworld | Jun 2023 - Present
Python
MySQL
Bash
PostgreSQL
Nginx
BIND
Zabbix
Docker
OpenVPN
Linux System Administration
Nextcloud
Apache HTTP Server

Lead Linux system administration initiatives across enterprise RHEL, CentOS, and Ubuntu environments, ensuring high availability and optimal performance

Architect and deploy Nextcloud cloud storage solutions enabling secure file sharing and real-time collaboration for distributed organizational teams

Design and implement comprehensive Zabbix monitoring infrastructure providing real-time visibility into system performance, resource utilization, and network health

Engineer custom monitoring scripts and intelligent alerting mechanisms, achieving 15% reduction in downtime incidents through proactive issue identification

Design and deploy high-availability BIND DNS server solutions optimizing network performance and ensuring reliable name resolution

Troubleshoot and resolve complex VPN connectivity challenges, implementing OpenVPN and WireGuard tunnel solutions for secure remote workforce access

Develop automation frameworks using Bash and Python to streamline system administration, including backup orchestration with rsync and scheduled task management

Manage containerized application deployments using Docker while administering Apache, Nginx, MySQL, and PostgreSQL systems.

DevOps Engineer
Noble Family Enterprises | Jul 2021 - Dec 2022
Git
Linux
CI/CD
Capacity tuning

Spearheaded CI/CD pipeline implementation automating build, test, and deployment workflows, achieving 50% reduction in deployment cycle times

Established Git version control best practices and branching strategies, reducing code conflicts by 30% and improving team collaboration efficiency

Managed Linux production environments ensuring system reliability, optimal performance, and adherence to security best practices

Partnered with development and operations teams to identify performance bottlenecks and implement continuous improvement initiatives

Assisted with infrastructure modernization projects including server upgrades and capacity scaling to support business growth.

Projects

Full-Stack Web Application Development
2024
Node.js
Auth
React
Next.js
Discord
Express.js
Design and develop production web applications using Next.js, React, and Node.js with Express.js backend services. Implement OAuth authentication flows using NextAuth.js with Discord integration and role-based access control systems.
Discord Bot Development and Automation Platform
2022
Discord
Build custom Discord bot solutions for automated community management, training coordination, and user engagement. Develop administrative dashboards providing real-time analytics and management controls for multi-user platforms.

Education

Allatoona High School
High school diploma・N/A
Aug 2021 - May 2025