Rogers HR and Rogers ITSM
2019
HTML/CSS
JavaScript
ServiceNow
Worked for a client which is a Canadian communication & media company. It operates particularly in the field of wireless communications, cable television, telephone and internet connectivity. Maintaining developed applications of HR and ITSM process flows in client dedicated instance.
Institutional Middle Office, CRM Integration, RPA Integration
2018
HTML/CSS
JavaScript
ServiceNow
Developed applications for the SEI account holders where Servicenow act as an interface between the client portal and the backend Databases. If a client requests some change related to their account data, then the end user can directly perform its task by raising a request in servicenow. The whole manual process of the support team is now automated where an end user can directly interact with the data and request for a certain transaction.