Shahid T.

Owner of an IT firm specialising in implementing systems to improve productivity, optimise business processes, manage relationships, etc. and analysing data using various database, OLAP, and visualisation tools.

Member of the Global Demand Centre, which primarily engages in reporting and analytics of the Sales Funnel for Marketing Campaigns and other factors driving demand for Dell and its Pipeline, Revenue, and Margin. Determined need to capture loss of revenue potential at all points of our relations with customers and designed and implemented the ‘Leakage Reports’ – a dynamic dashboard to accurately and visually determine loss at every point. Initiatives following insights and recommendations from above yielded substantial increase in Pipeline to company. Helped design and implement the data structure and many views in our Tableau Dashboards Designed many new and enhanced various existing reports to generate insights and answer business problems. Automated and optimized various deliverables and implemented systems to save 100s of man hours. Suggested, designed and implemented a tool and a systematic process to plan Campaigns created in our CRM Tool helped consolidate plans easily and analyse resource allocation in regards to proposed returns, load campaigns onto various CRM systems quickly and error free, highlighted potential data entry errors and could self-correct unwanted changes, predict cash flow, and was used across 20-25 people in 6-7 countries. Pioneered use of Root Cause (Fishbone) Analysis, Burn Down Chart, Linear Programming, etc. in own team for generating new insights and supported RFM and ARIMAX analysis in cross team engagements. Engaged in several adhoc analyses, as requested by partners, and presented suggestions for problem solving. Nominated and awarded a Partner Silver Award and another award within the department (Two in one year) Regularly presented work in various Staff, Department, and Inter-Department meetings and competitions