RCI-FB-61534-1 Program Manager

Job Code : RCI-FB-61534-1

Job Title: Program Manager

Location: REMOTE

Duration: 07-08 Month extension possible based on needs and performance

Minimum Salary: $55.00 Per Hourly

Maximum Salary: $60.00 Per Hourly

Scope

• There are two programs that require the support by the capacity of one (1) program manager.

Program 1: Privacy Waves (expecting 30-35% of bandwidth)

• Privacy Waves is a program that allows privacy works to be federated across Client. It is an essential tool to facilitate the action of many privacy-related goals, especially those that require identification, audit, verification, validation, and deletion of various assets.
• Because the program is heavily federated, it requires dexterous program management for it to run well to achieve our goal.
• Prior to having a CW PgM onboard, we had a much lower action rate of privacy waves.

Program 2: Monetization Pilot (expecting 65-70% of bandwidth)

• Monetization Pilot (often referred to as “Mon Pilot”) is a program for Monetization within CS 2.0 that comprises Monetization Data Strategy (MDS), Monetization Risk Assessment Program (MonRap), and LaMa escalations.
• These are forums that allow senior product managers, engineers, and PXFN to join together and make steer guidance on key privacy and product strategies.
• Because the pace of Mon Pilot is extremely fast and there are a lot of moving pieces, we again need a program manager to coordinate the program, facilitate meetings and takeaways, and manage discussion cadences.
• Prior to having a CW PgM on this, these were managed directly by senior TPMs or sometimes the senior leads themselves, which was not a good use of their time.

Job expectations

Program 1: Privacy Waves

• Privacy Waves is a federation program that receives, prioritizes, and distributes privacy-related work across Client product and business engineering teams.
• Waves operate in monthly sprints, distributing tasks that range from critical compliance requirements to improve the privacy capability of our infra, data, and code.
• Within Monetization, when Wave tasks are aligned between Central Privacy and Monetization PPG, we aim to achieve a 90% task action rate of wave tasks.
• This job comes with the following expectations:
• Work with the Mon PPG Privacy Waves program driver in establishing communication channels with various product groups within Monetization on each team’s privacy wave responsibilities.
• Drive the progress of the privacy wave, and product necessary reports.
• At the beginning of each wave
• Identify the number of tasks in scope
• Identify the number of rewaveable vs. non-rewaveable tasks
• Identify new workstreams, and help PPG driver obtain alignment and commitment from affected teams
• Work with PPG driver to kick off the wave within Monetization (Example)
• During each wave, week over week:
• Identify the current action rate and wave tasks not-yet-completed
• Produce a report for each product group, summarizing the status of the wave thus far (Example)
• Identify product groups that are not meeting the overall goal, proactively reach out, and help drive progress.
• Communicate issues and blockers to PPG and stakeholders
• At the end of each wave:
• Summarize the wave by each product group (Example)
• Work with PPG to develop a plan for teams that underperform on the wave
• Suggest proposals for program improvements

Program 2: Monetization Pilot

• Mon Pilot was created to improve the decision-making speed and process.
• This program is extremely fast-paced, and we need a seasoned program manager to run this program well.
• This job comes with the following expectations:
• Manage the MDS and MonRap inventory and program
• Work with Mon Pilot leads to triage decision topics
• Work with Product, Engineering, and PXFN to identify key stakeholders and decision-makers needed for each decision topic
• Manage the office hour cadence and scheduling of each decision topic
• Capture key takeaways from office hours and schedule follow-ups as necessary
• Produce weekly summarization report for the program to key stakeholders

Skills and qualifications

Essential responsibilities

• Program management: Define, plan, and execute programs within complex technical spaces.
• Stakeholder management: Collaborate with cross-functional teams, including engineers, product managers, TPMs, and other stakeholders to ensure program goals are met.
• Communication: Develop and deliver regular program updates to stakeholders, including status updates, risks, change requests, and issues.
• Technical expertise: Able to understand technical discussions, issues, risks, and challenges; able to unblock technical programs that face roadblocks.

Requirements

• 3+ years of experience in technical program management, preferably in a software development environment.
• Prior experience of managing complex technical programs.
• Prior experience working in a major U.S. technology company is a plus.
• Adept with Google Suite or Microsoft Office.
• Adept with JIRA, Monday, Asana, or similar project management softwares.

Other skills

• Excellent communication skills.
• A lot of the work will be async and an ability to reach out to people proactively is imperative for success.
• TC must excel at tracking issues and follow-ups. Being self-organizing is a must-have skill.
• Engineering background or engineering exposure on prior programs is a plus.

Must-Have Skills

• Reporting, Coordination
• Good Communication & Presentation Skills
• Experience on Google Suites, spreadsheets

Nice-to-have Skills

• Previous Tech Background

Degrees/Certifications Required:

• Bachelors