A case study on Arc’s partnership with Civitas Learning and how Arc sourced 13 remote software engineers in LATAM while cutting costs and time-to-hire.
Key Points:
- Civitas needed to find quality developers in Latin America quickly
- Arc provided dozens of pre-vetted, remote candidates
- Civitas hired 1 out of every 4 software engineers Arc sourced
- Arc reduced time to hire by 75%
About Civitas Learning
Industry: EdTech
Founded: 2011
Location: Austin, Texas
Team Size: 150
Civitas Learning is a student success platform for higher education. This EdTech company helps colleges and universities maximize existing student data to deliver engagement opportunities, solve challenges, gather actionable insights, and improve student success and equity. Civitas has worked with over 400 academic institutions while reaching more than eight million students.
Problem: Hard to find quality, cost-effective engineering talent
Civitas was looking to find new engineers with:
- Extensive experience (5+ years), closer to the senior software engineering level
- The ability to work between two codebases (from previous acquisitions)
- A convenient time zone for collaboration, and
- The ability to onboard quickly to help handle current customers who needed custom development work
As a company based in the United States, as are the majority of its clients, the LATAM region made perfect sense for Civitas. Greg Lamp, Chief Architect & VP of Engineering at Civitas, said, “We were looking for help setting up a team in South America. We wanted a team outside the US that had better overlap with our work time zones.” With their specific needs and goals in mind, the Arc sourcing team went to work!
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Solution: Source LATAM talent with Arc, hiring 1 in 4 candidates they met
Having chosen to source from Latin America, Civitas was able to find a large talent pool of great distributed software engineering candidates at a competitive cost.
“Arc has put us in touch with many high quality candidates. We hire ~25% of the engineers Arc puts us in touch with.”
Arc has already helped Civitas hire for several positions, including quality assurance (QA), DevOps, and full-stack software engineers, mostly around Argentina. In the future, Greg hopes to continue expanding the engineering team at Civitas. “I plan on continuing to use Arc. If I ever start another company it would be an invaluable resource for building a high-quality team quickly.”
Compared to working directly with local recruiters in LATAM, Arc stands out as a better option because of the consistent quality of candidates on the platform. Greg said, “I also worked with recruiters in LATAM but terminated the relationship because the candidates from Arc were so much better, and Arc was sending me more way more people.”
With Arc handling the preliminary screening and verification processes, Civitas was able to condense their interview process to a few simple steps, consisting of:
- A casual chat conversation to introduce prospective candidates to Civitas,
- A secondary technical screening to assess relevance to Civitas’ needs, and
- A final round where candidates could talk about previous projects and showcase their ability to communicate effectively by walking the interviewer through it
Results: Built a strong engineering team in LATAM 4x faster
Working with Arc, Civitas’s engineering team successfully hired a total of 13 developers, making 5 of their first hires in the completely new LATAM-based team within just one month, which would have taken them 3-4 months otherwise. “Arc saved me from having to do 50-70 initial interviews. So that’s at least 25 hours” of time Arc saved the team, according to Greg.
When asked if Greg had any comments or advice for companies on the fence about choosing Arc to hire remote developers, he replied:
“I’ve been really impressed with the service. It almost pains me to tell other people about it because I don’t want them to know about my secret weapon.”
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