Sreetama M.

Client: US Bank

• Created Micro-frontends for independent features from a monolithic application to enable the independent and development architecture to support the scaling up of the online application process for debit cards/credit cards.
• Worked on Unit testing to accommodate the future scope of scaling up through the application React Testing Library and NextJS for the Server side rendering respectively.
• Revamped the Bankers Portal process with composable forms using React Hook Form.

Client: Workday

• Optimised and managed local storage cookies with Reactive JavaScript. Enhanced app accessibility by implementing Perceive, Operable, Understandable, Robust principles.
• Utilised tools such as Swagger to proxy the GraphQL for complex API calls, and integration with Backend infrastructure developed on Python.
• Acted as an onboarding buddy for new team members and participated in peer planning in Agile. Implemented Responsive Web design techniques.

Worked on an Enterprise Resource Planning Application covering major fields Inventory, Investment, Procurement, Budget, Debt and others. The product continues to stay relevant in the market for 10+ years and has over 80+ clients from the United States of America including various states and counties.

• Working on Migrating JavaScript modules to the AngularJS component
• Handled critical features such as rent collection, tenant screening, and maintenance requests, ensuring efficient and reliable performance.
• Successfully worked toward efficient state management by implementing Redux and Hooks.
• Owned End-to-End lifecycle of customer-reported issues and bugs including triaging, technical analysis, troubleshooting, development, testing, conducted Sanity Profiling and debugging applications before production release
• Performed Heap Dump Analysis using the GC-Easy tool. Authored reusable SQL Queries to speed up client issue resolution, improving overall support hygiene.
• Handled a high volume of incidents ensuring timely resolution and customer satisfaction.
• Performed rotational on-call Production Application support and developed shell patches in system admin environmental setup (Software Development Life Cycle), Information Technology Infrastructure Library v4, and release management.