ServiceMax - Salesforce Implementation
2022
Java
Salesforce
Salesforce lightning
Salesforce Apex
Salesforce Sales Cloud
Worked as TPM and Designed various requirements, converting user requirement to user story in rally.
Worked as Designer for Salesforce and Siebel Implementations for Asset Mgmt Process, Billing & Finance, Preventive Maintenance, Contract & Quoting and Case Mgmt Processes.
Owned the above modules complete accountability from Requirement Gathering till Post go love Support.
Identifying , Rectifying and mitigating design risks, collaborating between technical and business teams.
Participated in weekly meetings with client to discuss project direction and milestone achievement.
Driven Implementation of complex systems, served as business analyst and responsible for authoring requirements, change controls, highlevel and low level design document authoring, code review etc.
Worked in Salesforce Classic and lightning implementations as a designer Experience in Salesforce admin, Apex, Workflow, Flows etc.
Experienced in Salesforce Lightning Web Components and Lightning Aura Components.
Experienced in Salesforce Lightning, Salesforce Integrations using REST/SOAP API, Batch Apex, Apex classes, Apex triggers, Visualforce Pages and Automation processes like Flows, Process builders and Workflows
Worked as an architect in ServiceMax project in modules such as finance, contract, quotes, writing user stories, designing, and grooming the stories with dev team.
Connecting with business to convert requirements to user stories.
Responsible for managing and collaborating with external vendors.