Personal details

Sagnik G. - Remote brand marketer

Sagnik G.

Founder, SME360DIGITAL
Based in: 🇮🇳 India
Timezone: Kolkata (UTC+5.5)

About

With over 20 years of experience leading marketing, business transformation, and growth strategy across diverse geographies, I bring a proven ability to align brand, product, and channel strategies with long-term business objectives to drive sustainable profitability.

Today as Marketing enters the most transformative phase with AI, I have evolved my practice to integrated AI-led marketing operating system built on three layers:

· Diagnostic Layer (AI driven brand and marketing funnel audits deriving insights).

· Strategy (AI-led ICP, content, marketing funnel and brand sentiment workflows)

· Automation: LLM based creative, media, acquisition, retention, brand pulse workflows.

In my career, I have consistently delivered results at the intersection of business strategy and execution:

· As Chief Marketing Officer at SKIDOS Labs (Denmark), I drove global strategy for the EdTech brand, improving app-store conversions by 30%, raising customer LTV by 60%, and achieving 9% EBITDA profitability through disciplined acquisition and retention frameworks. Most importantly I led the biggest strategic shift for the brand with a 6-month project with Bates Denmark that led to a major successful brand pivot

· At Reliance Jio, I spearheaded the greenfield launch of an omni-channel commerce business, scaling it to $20M ARR by creating an integrated offline–online go-to-market model. I led this entire project from scratch.

· At Apex Footwear (Bangladesh), as Head of Marketing and Digital, I led a $100M business portfolio, launched new highly successful sub-brands, built the country’s largest loyalty program (>1M members contributing 60% of revenues), and institutionalized a data-led Omni-channel business and turned into a standalone profitable channel within 2 years (with top line of USD5mn)

Currently, in my role as a Fractional Growth leader with brands, I work with Founders and Accelerators of D2C brands to diagnose their pain points and set them on growth path through the above AI-led marketing operating systems. My impact areas are

· Brand positioning, Pricing, ICP-fit content marketing to drive saliency

· Fully integrated marketing funnels (Acquisition & Retention) to maximize LTV, reduce CAC-LTV ratio, maximize Marketing ROI

· Brand Pulse through competition intelligence, customer feedback and brand sentiment tracking

· Omni-channel and new business model pivots

Work Experience

Chief Marketing Officer
SKIDOS | Oct 2022 - Oct 2024
Growth Marketing
Brand strategy
Performance marketing
Social media strategy
Consumer insights

o Responsible for Growth strategies – customer acquisition, retention and engagement. Responsible for driving brand visibility, content marketing, get more from owned and earned media and enhanced engagement of existing customers.

o Managing an annual revenue of USD5mn with 9% profitability at EBITDA level, a digital marketing budget of USD600k Scaled paid marketing channel contribution from 1% to 15% of overall acquisitions in under 2 years. Have improved retention and Customer LTV by 60% in past 18 months and achieved standalone profitability of paid marketing channels

o Improved conversion rate optimization of the marketing funnel – download monetization has improved from 4.5% to 6% over 2 years through continuous A/B testing.

o Have led the SKIDOS 5-year brand strategy formulation exercise (including the critical repositioning exercise with Bates Denmark) and co-created a product strategy completely aligned with the brand vision with the rest of the leadership team

General Manager, Marketing and Digital
Apex Footwear | Jan 2020 - Sep 2022
E-commerce
Strategy
Digital marketing
Social media marketing
Content strategy
Customer Care
Brand strategy
Brand marketing
Customer success management

o Custodian of the flagship Apex brand as well as the 5 key sub-brands. Managing annual marketing budget of USD3.5mn

o Responsible for delivering brand-level top-line and profitability, media planning, marketing RoI, consumer research.

o Responsible for driving market share, brand leadership across the fashion and lifestyle space for the organization.

o Creation of a loyalty eco-system (Apex Rewards CRM Program) that thrived on continuous engagement (through a high-end CRM engine driving personalization, customization and differentiated experience across all consumer touchpoints).

Built the e-commerce business from scratch, created long-term capabilities to create a truly omni-channel experience, integrating customer experience across physical retail stores and digital

Education

ICFAI BUSINESS SCHOOL
MBA・Marketing, Finance (Dual Specialization)
May 2003 - Apr 2005
BURDWAN UNIVERSITY
Bachelor's degree・Computer Science
Jul 1998 - Jun 2002

Certifications & Awards

Award: Golden Globe Digital Awards for Best Performance Marketing
CMO Asia, Bangalore Chapter (under aegis of World Marketing Congress + CMO Asia) | Oct 2021