Roderick G.

I ran lead development for this telephony project. The goal was to create a web based call center that could host customer reps from anywhere in the world. It included autodialing queues, call distribution, automated scaling through containerization, call recording and uploads, and call feedback as a small cross section of its capabilities.

This was a custom development for an environmental research project. The goals were two-fold: 1.) Present a map-based interface for positional data to allow ships to record reports on ocean samples and tie them to a specific position, thus giving an easy to read overview of plastic pollution in the ocean. 2.) Use latest NOAA weather information to provide automatically generated map overlays for metrics such as water temperature, wave height and direction, incoming storms, etc. for these ships to judge possible confounding factors to a certain report.