Luke P.

Sole technical builder of Avygo’s entire product and infrastructure stack — from zero to live production with 50+ trial users.

• AI Product: Built AVA Speaking Buddy (ava.avygo.net) — bilingual ES↔EN AI coach using Anthropic Claude API + ElevenLabs voice integration
• Database: Designed 4 production Supabase tables with RLS policies, cascade deletes, triggers, and spaced repetition algorithm
• RAG Pipeline: Built content retrieval system using Supabase pgvector + OpenAI embeddings
• n8n (11 workflows): Enrollment, trial/login gates, RAG embedder, keep-alive, cancellation handler, LMS auto-enrollment
• GoHighLevel (29 workflows): Full customer lifecycle automation — bilingual EN/ES across acquisition, onboarding, nurture, billing, retention
• Funnels & Sites: 11 funnels, 17 pages across 2 sub-accounts serving 4 brands
• Security: Full breach response — rotated all API keys across 4 platforms under live production conditions
• Payments: Stripe + PayPal dual-path billing with active recurring subscriptions

• Managed CRM platforms and led evaluation and implementation of new tools and system upgrades
• Streamlined customer service workflows, improving team efficiency and quality metrics
• Tracked and analyzed service performance data; presented strategic reports to senior management
• Led cross-functional alignment between customers, sales, marketing, and product teams