Managing, executing, and consulting freelance projects in Email Marketing, including campaign strategy and execution, Customer Lifecycle design and CRM, audience segmentation, automation workflows, A/B testing; all that using performance analysis and data-driven decision-making.

Freelance consulting and managing Email Marketing, CLM, digital marketing, e-commerce

Product department: Email marketing development and Deliverability operations, Client lifecycle management, Analytics and metric analysis.

Email marketing and Lifecycle management Specialist

Email marketing development and Deliverability operations specialist.

Email Marketing Deliverability Specialist

Email marketing consulting, set up and funnels and lifecycle training services done as freelance work for several companies on platforms such as MailChimp, Shopify Email, Emarsys and more.

Freelance Email Marketing consulting, set up, training

Managing and organizing Chinavasion Wholesale Ltd. Email Marketing Activities (experienced in working with following platforms: AWeber, Emarsys, HubSpot); EDM campaigns, Automated/Triggered emails...

Email Marketing Manager

Company business and projects development, and B2B sale. Developing existing ecommerce website (expanding dropshipping and B2B sales channels), developing new ecommerce websites, consulting in independent channel websites development (with focus on Chinavasion dropshipping). 
In 2018. Chinavasion became part of StarMerx company and new management needed experienced ecommerce manager to help new teams to take over Chinavasion business, my role was mostly consulting and as part of the team developing B2B sale (participation in Affiliate World Fair in Barcelona 2019).

Business Development Manager (consulting)

Billing department Team Leader (expertise in order and payment processing and risk management; made Chinavasion to be the company with the lowest PayPal Chargeback rate in the industry (PayPal HK data from 2015.); coordinating Billing Department daily work, development of current and future projects, communicating directly with Chinavasion's payment partner companies (PayPal, Global Payments AP, CyberSource, HSBC bank), providing monthly and annual statistical data in order to improve department's work, coordinating Billing Department staff work duties, training new personnel...

Billing Department Team Leader

Actively participated in company’s marketing strategies and Email Driven Marketing projects.
Set up, organized and managed Live chat customer support team for Chinavasion Wholesale Electronics. (Kayako customer support platform). Very high success rate (average customer satisfaction score over 4.8, and chat response time under 18 seconds).

General Manager Office Project Leader

Expert in order and payment processing (PayPal, credit card, bank transfer, store credit), resolving refund/chargeback cases individually, order and payment risk management (fraud detection, payment transaction risk management), handling Billing related customer inquiries.

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Lado J.

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