Business Process Modeling and Process digitalisation 
UX/UI prototyping, design and implementation
Front-end and back-office facing Web portals

Lead Consultant

UX/UI prototyping, design and implementation
Process digitalisation and Business Process Modeling
ITSM Incident Management

Lead Engineer

Requirement engineering.
UX/UI prototyping, design and implementation.
Rich clients
Native IOS App
Webservices integration

Senior Consultant

Introduced Object Oriented development.
Lead and implement the redesign of the development environment.
Cryptography server for 230 Swiss banks: developed the cross-platform inter-process communication library (NT / UNIX). Implemented cryptographic key management and communication to the dedicated hardware. In charge of the maintenance releases.

Software Engineer

Certified Servicenow System Administrator in 2015
Certified Servicenow Application Developer in 2016
Service Portal Advanced training at K18
ACL, Script Includes, Workflows, Web Services have litte remaining secrets to me.
Implemented following portals and wrote several custom widgets
- https://portail.bureaudesmetiers.ch/ebusiness
- https://ckwgruppe.service-now.com/kuss

Daily routine on projects.
Certified in 2008

Loving it when it just feels right

Fred Klein

Digitalisation of back-office processes.
Scaled Agile Framework.
Business Process Modeling and implementation
Integration of SOAP Webservices.

Insurance Process Digitalisation

Initial Proof of Concept and follow-up implementation.
Business Process Modeling.
Agile Scrum development
UI prototyping
Implementation of custom UI Widgets for end-users and back-office portal.

Electricity Provisioning Process Digitalisation

Servicenow Conference Knowledge 18

Ran storyboard workshop.
Explained and enforced usability principles.
Implemented a clickable prototype on Android tablet (Marvel, Sketch, Pixelmator).

Railway Driver Regulations Portal

Won the Knight Rider Award with Face verification on Azure Cognitive Services. Team lead.

ipt Hackathon 2017 – Innovate your future!

Hackathon Winner

Self-service portal for electronic salary declaration for 2000 SMEs.
Requirements management.
Business Process Modeling.
Agile Scrum development.
Usability coach (storyboard workshops, paper prototypes, user testing).
Implemented Servicenow portal for end users and back office.
Integration of third-party web services.

Online Salary Declaration for 2000 SMEs

Attended Servicenow Conference Knowledge 16 and published several blogs.
Course: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html

Servicenow Conference Knowledge 16 Blogs

Process digitalisation of incident management
UI prototyping and implementation of the back-office portal on Appway in respect to UX guidelines

Process Digitalisation of Incident Management

Implemented a prototype of a digital ecosystem using NFC clothe tags to enhance care and provide a personalized mobile assistant. Team lead.

Hackathon IoT

Business Process Modeling.
Implementation of ITSM Incident Management with Servicenow.
Integration with Jira

ITSM Incident Management

Increase user acceptance of Web-based Self-Service Portal through UX and UI improvements

Service Portal UI Optimisation

UI Prototype for upper management audience.
Coordinate and collaborate with Polish colleagues (nearshoring).
Deputise for the internal technical project leader.

Scientific Publication Tracking System

Develop a Single Page App with AngularJS, Bootstrap, jQuery.
Implement the security layer between the UI and Middle-Tier with support for Single Sign-On (Jespa library)

Protein Identification and Registration

Coaching to support internal developers in implementing native and hybrid apps for scientific data visualization.
Introduce iOS concepts and frameworks, best practices, demo coding.
Support and coach developers in daily implementation (pair programming, reviews).

iOS Development

Database frontend to manage large files of omics study data (genomics, proteomics, transcriptomics).
Take over existing code and extend it. Support protocols for integration with third-party software (Genomics Viewer). Implement new features using JEE technologies (JPA, JAX-RS, CDI).

Frontend to large omics study data

Integration of TIBCO Spotfire with inhouse system through security token propagation and WebService invocation (custom Spotfire extension).
Propose and evaluate various integration architectures.
Hold workshops with TIBCO consultant. Implement final solution. Present outcome to developer’s section.

Integration of TIBCO Spotfire

Database frontend to query, analyse and visualise biological experiment results.
Collect requirements through close contact with user representatives. Implement a GUI using Eclipse RCP framework.
Define UI styleguides.

Visualisation of biological experiment results

Collect requirements and implement plugins to IDBS e-WorkBook API (Eclipse RCP extensions) to retrieve inventory data on chemical compounds through secured Web Services.

Integration for IDBS Electronic Workbook

Collect, define and document requirements using Personas and UML. Model and implement backend Web Services and implement JEE web frontend.
Technologies: UML, JEE (JSP, EJB, CSS), WSDL, Weblogic Server.
Various maintenance projects
Repeatedly fix, enhance, migrate JEE applications, Web Services and Eclipse RCP applications or plug-ins.

JEE web frontend to generic data repository

Define UI style guides for a suite of Rich Internet Applications.

UI Style Guides

Requirements and process engineering for a car insurance pricing application.
Analyse Business and System UseCases, document requirements using UML notation, support iterative development process.
Advise in user interaction design, implement UI prototypes.

Requirements and process engineering

Consult in user interaction design.
Implement front-end Swing GUIs to a database storing European aeronautical data.

HCI Consulting

Lead and implement two J2EE projects for cash and portfolio management. 
Agile RUP and XP techniques.
Introduce iterative development, coding style-guides, unit tests and pair programming.
Coach project manager on process issues.
Drive team of 10 persons on architecture and support junior developers on OO design.
Model Corba services.

Architecture and Project Management

Introduced Object Oriented development in the R&D.
Lead and implement the redesign of the development environment.
Cryptography server for 230 Swiss banks: developed the cross-platform inter-process communication library (NT / UNIX). Implemented cryptographic key management and communication to the dedicated hardware. In charge of the maintenance releases.

Personal details

Fred K.

Summary

Technical skills

Work Experience

Education

Personal Projects

Certifications & Awards