Personal details

Apoorva J. - Remote

Apoorva J.

Timezone: Stockholm (UTC+2)

Summary

In my 6+ years of expertise, I have worked with Designers, Product Managers, Data Scientists from India and Europe and helped them decode user need, behavior and expectation from a product or design

I am passionate about user research and strongly advocate for any design or product to be designed keeping in mind the user. I love talking to users, listening to their stories, keenly observing them to decode a pattern in their behaviors. It is almost like a detective's job!

I also love to teach. I have conducted several lectures at business schools and also mentored researchers on the job. What I love about mentoring is that the more I mentor, the more I learn - about newer perspectives, interesting ideas, and unique solutions. I am someone who is constantly learning and growing and strongly believe that mentoring is one of the best and efficient ways to learn

Work Experience

UX Researcher
Spotify | Nov 2019 - Present
UX Review
Usability
Usability Testing
I am the UX researcher who is responsible for the current Spotify experience on TV, speakers and Gaming consoles
UX Researcher
Amazon | Apr 2017 - Jun 2019
Usability
UX/UI Design
Ethnography
UX researcher responsible for Prime delivery, Prime day, Prime promise, in-app delivery promise, engagement and customer service tools like chatbots. In my time there, I worked on Visual search (Search by image) on Amazon, Amazon chatbot, tracked engagement and user issues during big sale events like Prime day and on various delivery promises like 1-day delivery, 2-day delivery, Amazon Day, Pick up points