Personal details
Andrii M.
Summary
Experienced Salesforce specialist who helps with programmatic (Apex, Visualforce, Aura, LWC) & declarative (Flows, Validation Rules, Approval Rules) development. 66% of my experience comes from Sales Cloud, 33% - Service Cloud implementations. My expertise extends to Data Residency, leveraging InCountry services to ensure secure and compliant data management.
Work Experience
Main responsibilities:
- install and configure the package according to Prospectsâ specifications on Prospectsâ orgs;
- communicate with a Sales team helping them demonstrate the product properly to a Prospect;
- support Prospects and Clients in their "package adaptation for their business needs" journey;
- answer/explain technical questions/details related to the package (describe what does the package do in a specific case and how it influence Prospect's/Client's Salesforce processes);
- ask a client if they can turn it off and on again;
- file bugs and enhancements for a Salesforce Engineering team;
- distribute tasks coming from Sales teams among team members;
- manage the team (priorities, rote requests among team members, vacations, members development plan).
Other responsibilities:
- code reviews (Apex, LWC);
- conduct technical interviews.
Main responsibilities:
- install and configure the package according to Prospectsâ specifications on Prospectsâ orgs;
- communicate with a Sales team helping them demonstrate the product properly to a Prospect;
- support Prospects and Clients in their "package adaptation for their business needs" journey;
- answer/explain technical questions/details related to the package (describe what does the package do in a specific case and how it influence Prospect's/Client's Salesforce processes);
- file bugs and enhancements to a Salesforce Engineering teamâs backlog;
- investigate other than Sales and Service clouds for a unique components; file components' tickets to a Salesforce Engineering teamâs backlog;
Other responsibilities:
- distribute tasks coming from Sales teams among other Salesfroce Engineers;
- code reviews (Apex, LWC);
- conduct technical interviews;