Microsoft PowerPlatform | Dynamics 365 Enthusiast 

Ahmad Sammour

  
This project was an upgrade from Microsoft Dynamics CRM 2011 to Microsoft Dynamics CRM 2015, customizations, update JavaScript libraries and Plugins to be compatible with the new version. 

Update From MS Dynamics CRM 2011 to 2015

Microsoft Dynamics CRM 2015 | FieldOne | Support

 Saudi Manpower Solutions “SMASCO” provides outsourcing and other services for their clients, the project goal was to give the ability to customers to access and buy services from SMASCO through web portals, and I used .Net MVC 5 technology to build this portal with the integration with the existing Microsoft Dynamics CRM 2016 system. 

 .Net MVC Integration with Microsoft Dynamics CRM 2016 

 The project purpose was to manage all requests and optimize their customer support center with the Citizens using Microsoft Dynamics CRM, out system plays the backbone system role in their IT systems, integrating with all systems to fetch the needed data for Citizens. 

Microsoft Dynamics CRM 2016 Service Module

 King Salman Relief Center provides the ability for people to donate to their charity projects, helping out refugees and other needed people, the project purpose was to ease and automate the donations with the King Salman Relief Center 

 Microsoft Dynamics CRM 2016 | SharePoint 2016 e-Donation project

  King Salman Relief Center provides the ability for people to volunteer to their charity projects, helping out refugees and other needed people, the project purpose was to ease and automate the volunteering applicants with the King Salman Relief Center 

 Microsoft Dynamics CRM 2016 | SharePoint 2016 | e-Volunteering project

 Abu Dhabi Center for Technical and Vocational Education and Training “ACTVET” is committed to establishing policies and standards that effectively regulate technical and vocational educational institutions in the emirate of Abu Dhabi. ACTVET is also responsible for the licensing of trainers and tutors that meet the demands of the UAE’s local market, the project purpose is to automate Youth students to apply for educational programs from multiple accessible platforms. 

 Microsoft Dynamics CRM 2016 | Android | IOS | ADX Portal 

 EDB Bahrain is the first point of contact for investors looking to establish their businesses in the Kingdom. We're here to help you get off the ground, this project was a training course for the IT team of BEDB in the Microsoft Dynamics CRM 2016 Installation and Configuration. 

 Microsoft Dynamics CRM 2016 Training | Installation and configuration 

 EDB Bahrain is the first point of contact for investors looking to establish their businesses in the Kingdom. We're here to help you get off the ground, this project was a training course for the IT team of BEDB in the Microsoft Dynamics CRM 2016 Customization and Configuration. 

 Microsoft Dynamics CRM 2016 Training | Customization and configuration 

 The project was to give a health check and report on the existing Microsoft Dynamics CRM 2011 system which manages the requests from citizens to the Court of the Crown Prince in Bahrain. 

 Microsoft Dynamics CRM 2011 Health Check 

  The purpose of establishing the fund is to help develop local enterprises in Abu Dhabi by instilling and enriching the culture of investment amongst UAE nationals, as well as supporting and developing small to medium-sized investments in the Emirate, the purpose of the project is to automate Khalifa Fund institute services for all of the stakeholders. 

KFund  Microsoft Dynamics CRM 2016 | SharePoint 2016 

 The client supplies a niche range of high quality contrast injection systems, molecular imaging, nuclear medicine and radiology IT solutions to customers in Public and Private healthcare sectors in Australia, the purpose of the project is to facilitate and automate their business workflows all in one system. 

 Australia (Microsoft Dynamics CRM 2016 | SharePoint 2016 

 SERV is a property services provider operating in Amman Jordan, Our project was built on Microsoft Dynamics 365 for Field Services automating all of their services from the customer request to the preformation of the services 

  SERV | Jordan (Microsoft Dynamics 365 | Android | IOS)

 Upshot is an IT company in the UK, the purpose of the project was to handle all of the tickets raised by their customer and to be managed automatically, implementing their service level agreements with their customers to auto escalate tickets based on their severity.  

  Upshot | UK (Microsoft Dynamics 365)

 Manager IT Experts is an IT company in the UK, the purpose of the project was to handle all of the tickets raised by their customer and to be managed automatically, implementing their service level agreements with their customers to auto escalate tickets based on their severity, in addition to the project management solutions to handle and manage projects automatically. 

  Managed IT Experts | UK (Microsoft Dynamics 365)

 Scoria Tech is an IT company in the UK, the purpose of the project was to handle all of the tickets raised by their customer and to be managed automatically, and implementing the service management module to handle all of the incidents they have automatically with their customers 

Personal details

Ahmad S.

Summary

Technical skills

Personal Projects