Personal details
Agostina F.
Technical skills
About
I’m Agostina Ferro, a UX/Product Designer from Argentina with 8+ years designing B2B web tools and SaaS platforms. I focus on fast, system-driven design in Figma, building token-based components and developer-ready structures.
I actively explore AI-accelerated workflows. With Figma Make + Claude Opus, I built a tool to detect and visualize differences between implemented UI and a JIRA ticket to speed up QA and alignment. I also created a rapid prototype for a client-facing AI call assistant that transcribes conversations in real time and surfaces next steps and insights. Additionally, I explored a dashboard concept for Climate Earth using Lovable to quickly validate how an overview of concrete mix production performance would look.
I’ve worked with companies like Vivid Seats, EY, and Climate Earth, and spent five years as a web layout developer — so I design with implementation in mind.
Looking forward to meeting you!
Work Experience
ChatCenter.net is a B2B SaaS company specializing in conversational commerce solutions. It transforms WhatsApp into a robust sales and customer engagement channel by integrating Generative AI, chatbots, and human agents. The platform offers services such as autonomous WhatsApp stores, marketing automation, cart recovery, and real-time customer support. With integrations to major eCommerce platforms like Shopify, Magento, and MercadoLibre, ChatCenter.net serves clients across various industries, including retail, insurance, and telecommunications. The company emphasizes a hybrid approach, combining AI-driven automation with trained human agents to enhance customer interactions and drive sales.