Prafull S.

Responsibilities: • Interacting with Business Analysts to Understand the Customer Requirement. • Involved in Requirement Gathering, Analysis, and Project Planning. • Manage and Supervise Team Members. • Able to work on multiple projects and initiatives with different/competing timelines and demands. • Created Organizations, Business Units, Groups, and their Relationships. • Design and Develop Custom Activities. • Implementation and development of custom SuiteCRM plug-ins, workflows, and reports. • Customize and Configure SuiteCRM Environment and Assist in Deployment Activities. • CRM Customizations using JavaScript and PHP. • Responsible for preparing Functional Specification Documentation. • Provided specialized direction to the team and took part in several sessions of code survey • Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels. • Participated in modifying and changing the architecture of the CRM system. • Wrote, debugged, and deployed plug-ins in SuiteCRM to meet client requirements. • Used LogicHooks, Custom Entry Points, and APIs to interact with data from the CRM system • Integrated third-party plugins with SuiteCRM • Developed custom reports using SuiteCRM & KReports. • Developed custom views, dashboard views, and workflows as an extension of SuiteCRM. • Developed Duplicate detection rules to prevent Duplication in SuiteCRM. • Coordinated geographically distributed Team Onshore/Offshore Model to expedite custom solutions and testing.

• Involved in Requirements Analysis and Business Process Analysis. • Design, develop, test, document, deploy, and support high-quality business solutions on CRM platform. • Understanding customer requirements and advising the project team on highly specialized, complex solutions architecture and implementation. • Hands-on, end-to-end SDLC experience and a thorough understanding of CRM concepts, as demonstrated supporting SuiteCRM, and developing custom, data-driven CRM applications. • Building the CRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface. • Understand the functional capabilities and limitations for out-of-the-box CRM functionality as well as custom code. • Later Integrated with SMS APIs. • Creating a detailed project plan for the customer includes both estimates for the tasks that will be completed and the timeline in which they will be completed. • Writing specifications for customizations and system integration. • Building the SuieCRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface. • Use PHP and JavaScript development to extend and augment the SuiteCRM platform. • Implementation of custom CRM plug-ins and workflows. • Development of various CRM-related scripts and utilities. • Create Plug-ins, custom PHP pages, and workflows for enhancing the system and maintaining data integrity. • Use Google Maps API to update address coordinates in the SuiteCRM. • Created Plug-in and Workflow upon Requirement. • Deliver Presentations to all types of Management. • Created Several Client-side Extensions using JavaScript and PHP. • Involved in Deployment from Development Environment to Testing and Production Environment. • Coordinate with other developers and stakeholders regarding status, technical issues, and creative solutions.