Personal details

Shayana R. - Remote social media and community manager

Shayana R.

Based in: 🇰đŸ‡Ș Kenya
Timezone: Nairobi (UTC+3)

Summary

Shayana Rioba here, crafting engaging content & analyzing data to drive results (Precision Credit, Premier Foods). Passionate about sustainability & excited to elevate your company however I can.

Work Experience

Operations and social media marketing assistant
Precision Credit | Nov 2022 - Present
HTML/CSS

Efficiently processing various bank guarantees, including Bid Bonds, Performance Bonds, and Advanced Payment Guarantees for contractors and suppliers participating in tender bids.

Increasing client acquisition for trade finance services by 30% through relationship building and targeted social media campaigns (developing and managing content across Facebook, Instagram, Twitter, and LinkedIn).

Overseeing trade finance operations to ensure accurate and efficient processing of financial transactions.

Providing exceptional customer support, and responding promptly and effectively to inquiries.

Maintaining comprehensive records of all guarantees issued and financial transactions, ensuring their accuracy and completeness.

Preparing regular reports, including daily, weekly, and monthly insights into trade finance activities, and operational performance.

Education

Chartered Institute of Marketing (CIM)
Certification in Professional Digital Marketing・Professional Digital Marketing
Oct 2022 - Dec 2023
Jomo Kenyatta University of Agriculture and Technology
Bachelor's degree・Bachelor of Business Information Technology
Sep 2017 - Nov 2021

Personal Projects

2023
Figma
Social Media PostersIconOpenNewWindows
2024
Canva