I'm a highly collaborative UX/UI and Product Designer with more than 15 years experience of crafting experiences for users in the healthcare and applied neuroscience industries. My UX research helped craft software that set the standard for patient interfaces the biofeedback industry. My web design work also created a 3x increase in revenue for a mental healthcare clinic in 1 year and increased attendee engagement for an international conference by 30%.
• Defining business problems and design requirements, and demonstrating a solution's potential success.
• Initial product design and branding resulted in a 300% increase in new clients within 1 year of startup
• Creating and delivering community education projects
• B2B and B2C customer-facing applications and print materials including healthcare and educational forms and documentation
• Successfully converted to remote services in just 2 weeks during 2020, retaining 80% of clients with Service Design and design thinking principles
• Presenting use data at quarterly strategy meetings to effectively communicate complex problems and product features and services for alignment with business needs.
• User interface design, implementation of design systems, content design and redesign of native iOS,
Android, and web applications utilizing no-code, HTML, CSS, and JavaScript
• Communicated with technical and non-technical stakeholders on collaborative development of project artifacts utilizing Figma (advanced prototyping), InVision, and Miro
• Scrum, and Kanban methodologies in cross-functional teams and Agile environments
• Navigate all parts of the workflow and using design best practices from discovery to implementation
through the development of research deliverables, design artifacts, wireframes, and prototypes.
• Conduct Research (including interviews, surveys, focus groups, and usability testing), wireframing, and prototyping to create compelling narratives and complex projects
• Gamified AR vendor booth app and conference web applications with a focus on Interaction design increased overall traffic and reported attendee engagement by 10% in 2017.
• Increased User Engagement KPI 163.75% in 1 (one) quarter of 2017 for international non-profit through improved information architecture