Lead the end-to-end design of product enhancements for a mobile app that allows users to make purchases, split them into installments and manage their repayments.
Embody best-in-class product design through the ability to deploy robust technical skills, effective collaboration, clear communication and a genuine growth mindset.
Remote-first opportunity for US-based employees with the option to work in-person out of our NYC Manhattan office.

Start your adventure with Zip

We are Zip, a global Buy Now, Pay Later company providing fair and seamless solutions that simplify how millions of people pay. Our purpose is unlocking financial potential, together. Our Mission is to bring exceptional experiences, innovation and partnership to every financial journey. Focused on product innovation that puts people at the centre, we put the financial well-being of our customers and merchant partners at the heart of everything that we do.

In this role you’ll be working closely with rapidly growing cross-functional teams and owning the end-to-end design of product features and enhancements - from ideation, to UX, UI and handoff. You’ll work at the intersection of behavioral psychology, product innovation, and design systems - helping users build better financial habits through intuitive and delightful digital experiences. You’ll also be given the freedom to help improve design processes, how we work together and how design speaks to and influences the rest of the organization. This role will be mainly focused on the customer repayments aspect of our mobile app, and you’ll be instrumental in helping our customers understand and manage their repayments, see their past orders, manage their spending power and most importantly, feel in control of their finances. As part of this role you will also build on and contribute to our design system library and help improve our design team ops.

Interesting problems you’ll get to solve

Design clean, simple, and beautiful UI across our mobile app.
Create flows and experiences that are simple, elegant, and delightful.
Deliver well-documented and comprehensive designs for seamless handoff.
Take broad, conceptual ideas and turn them into useful and valuable products for our millions of users.
Give and solicit feedback from other designers to continually raise our bar for quality across the entire team.
Help shape our design team operations by evolving rituals, tools, and processes to support cross-squad collaboration and high-velocity execution.
Partner closely with PMs and engineers to balance usability, technical constraints, and speed-to-market across iterative product releases.
Liaise with cross-functional teams such as customer service, marketing, risk and compliance.
Work on expanding our design system, building, refining, and documenting scalable components that promote design consistency and engineering efficiency.
Run user interviews, usability testing, and lightweight research experiments to inform design decisions and validate concepts before launch.

What You’ll Bring To The Team

A portfolio of interaction, UX and visual design work that demonstrates your ability to solve customer problems and drive strong business outcomes.
5+ years experience designing at scale in interaction, product, or UX/UI design.
Experience working on large scale financial consumer-experience app products (1m+ MAU’s).
Experience working on complex experiences that support or integrate multiple distinct products or services (such as payments & budgeting, or a suite of integrated products).
Deep technical Figma expertise, with the ability to employ variants, booleans, sophisticated prototyping and organize effectively for developer handoff.
Strong user instincts - deep curiosity for the “why” behind behaviors, and proficiency in methods that generate actionable insights.
Strong ability to influence roadmaps, navigate trade-offs, and drive technical scoping in collaboration with PMs, engineers and business stakeholders.
Proven ability to lead lean experiments, use data and hypothesis-driven design to validate outcomes, and course-correct quickly.
Strong design advocacy skills and the ability to turn insights and design thinking into thoughtful and compelling narratives.
Excellent communications skills. You are accomplished at conveying complex concepts clearly and persuasively to a variety of audiences from peers to executives - both verbally and in writing.
Experience designing within and scaling a modular, tokenized design system across squads, with a passion for craft and consistency.
The ability to prioritize competing priorities in a fast-paced environment.
One eye on the future and one foot in the present.
Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

What You’ll Get In Return

Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly.

We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back.

We think these are just some of the best things about being a Zipster. We will also offer you:

Flexible working culture
Incentive programs
20 days PTO every year
Generous paid parental leave
Leading family support policies
100% employer covered insurance
Beautiful Union Square office with a casual dress code
Learning and wellness subscription stipend
Company-sponsored 401k match

Zip is committed to a straightforward and transparent pay structure. The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations.

The annual base Pay Range for this position is $134,000 - $140,000 This range reflects our US national compensation (USN). Additional premium percentages may apply based on our tiered premium strategy. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits.

If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centered products.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

I acknowledge by clicking "Submit Application", that the information provided is true and correct. I also understand that any willful dishonesty may render for refusal of this application or immediate termination of employment. By providing your information, you acknowledge that you have read our Zip Applicant and Candidate Privacy Notice and authorize Zip to process your data subject to those terms _Zip participates in the federal government’s E-Verify program

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