Hello!
Are You Looking
We Are Zeals - “Designing conversations. Driving conversions.”
Zeals is not another chatbot. Our automated chat solution and conversational technology are changing the way consumers purchase or act online. Zeals converts customers who appear "unengaged" to become "valuable" through designed chat on Messaging Apps. Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan, with over 480 enterprises relying on our chat commerce offering to boost their mobile business.
The goal is simple: to “revolutionize hospitality on the Internet”, unlocking digital customer service experiences that were limited to physical stores previously.
Just Getting Started…
We have recently secured a Series E funding totaling $33.8M led by JIC Venture Growth Investments and Salesforce Ventures. We are now ready to start our mission and expand our business beyond the Japanese market - LINK.
We’re now looking for a Principal Product Designer to lead the charge in raising the bar for experience design at Zeals — both through the craft of their work and the impact of their leadership.
As a Principal Product Designer
You’ll be one of the most senior hands-on designers at Zeals. You’ll drive high-stakes product initiatives from strategy through execution, shaping experiences that are both user-centered and business-critical. You’ll guide the evolution of our design systems, push interaction and visual design quality, and act as a mentor and role model for designers across the organization.
You’ll partner with leadership across product, engineering, research, and the business to set the vision, align priorities, and solve complex problems with creativity and clarity.
Your Typical Day With Us
What You’ll Need
What makes you stand out
Don’t just take our word for it
Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleagues!
Ready to roll up our sleeves
We obsess over bringing hospitality to everyone–be it our customers or you! You’re an individual with unique needs. So, while we can’t attract you with ping-pong tables or all-you-can-drink espresso bars, we promise you a once-in-a-lifetime experience and co-workers that you can brag about to your friends, family, or anyone you meet the next time you go out for a party! . As an employer, we are ready to roll up our sleeves and change the status quo if it means making your experience better!
Let’s build the future of digital hospitality — together.
If you’re a strategic, systems-minded designer who wants to shape not just products, but the culture of design in a growing tech company — we’d love to meet you.
Apply now and help us make the internet feel more human, one conversation at a time.