Sr. Software Engineer, Knowledge by Zapier (Full Stack)

AI at Zapier

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Job Posted: 11/4/2025

Location: Americas

Hi there!

Zapier’s Integration Platform Zone builds the connective tissue for a smarter, more powerful automation platform — one that’s ready for AI-native workflows, enterprise scale, and a new generation of integrations.

We’re hiring a backend leaning Sr. Full Stack Engineer (Backend leaning) to help us expand the Knowledge by Zapier team. Knowledge by Zapier’s mission is to empower all AI tools, internal or external, with knowledge from our 8,000+ integrations. This is done through the Link service, which syncs data from integrations, structures it to be more AI-friendly, and provides powerful retrieval capabilities. This role offers a unique opportunity to shape how Zapier understands and leverages integration data, influencing every AI product we build, and be on the leading edge of AI software products.

If you love designing intuitive systems, working across the stack (with a tilt toward backend), and enabling automation at scale, this is the team for you.

Things You’ll Do

• Design, scale, and maintain internal tools, APIs, and user interfaces that unlock the power of files, data, and knowledge across thousands of integrations
• Work primarily in backend systems, with the ability to contribute to frontend code (React, TypeScript) as needed
• Partner closely with AI and infrastructure teams to power data syncing, search, structured outputs, and test automation
• Lead technical initiatives, mentor teammates, and contribute to architectural decisions that set long-term direction for the product
• Help define and implement improvements to our developer-facing surfaces, including dashboards and docs

About You

We’re looking for FullStack engineers who bring:

• Strong backend experience using Python (Django preferred), Node.js, or similar frameworks
• Familiarity with frontend tools like React and TypeScript, and a willingness to contribute as needed
• Experience designing and consuming REST APIs, event-based systems, and scalable backend workflows
• Comfort working across cloud environments, CI/CD pipelines, and observability stacks
• You value collaboration, pairing, and async communication in a remote team environment
• You’re customer-focused. Whether internal or external, you care about solving real problems and creating great experiences
• You love learning and are curious about ambiguous or novel problems. You’re comfortable asking questions, digging in, and figuring things out
• You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly

Nice-To-Haves

• RAG Background: Experience building or optimizing Retrieval-Augmented Generation (RAG) systems, including designing data pipelines, working with vector databases, or implementing semantic search and structured retrieval to make knowledge more accessible to AI models.
• LLM experience: Experience building or supporting LLM-powered products in production
• Feedback & Telemetry: Familiarity with collecting telemetry or usage metrics to inform product improvements.
• Cross-Codebase Contributions: Comfort navigating and contributing across multiple services and codebases in a large, distributed system.

How To Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.