Sr. Software Engineer, Enterprise

About Zapier

_We're humans who simply think computers should do more work.

_At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Job Posted: June 17th, 2025

Location: Americas - North, Central and South America

Hi there!

💬 TL;DR

For years, Zapier has been the go-to automation platform for individual creators and small teams. Now, we’re focused on unlocking the massive potential of Enterprise customers—organizations with dozens, hundreds, or even thousands of employees. These companies already understand the value of automation. What they need is scale, control, visibility, and trust in the tools they use.

We’re Moving Upmarket Because

• Enterprises form long-term, high-value partnerships
• Solving problems for one often unlocks value for many
• They demand premium features—and are willing to invest in them

This evolution fits squarely with our mission: Make automation work for everyone—and now, that includes some of the world’s biggest companies.

Zapier is actively hiring multiple engineers across our Enterprise zone, including Senior Full Stack Engineers (who are backend leaning) and Senior Backend Engineers to join several high-impact teams.

We’re Currently Hiring For Two Key Teams

• Enterprise Experience
• Enterprise Response

The Enterprise Experience team is writing the playbook, not just iterating on one. Some foundational projects we’re tackling include:

• Building the first dedicated user flows for enterprise admins and builders

• Creating core features like:

• Hierarchical account management

• Cross-org visibility into usage and assets

• User provisioning and permissions transfer

• Alerts, dashboards, audit logs, and more

The Enterprise Response team keeps our systems resilient and reliable for millions of users—especially when it matters most.

In This Role, You’ll

• Lead responses to critical incidents and customer-impacting events
• Work directly with enterprise customers
• Collaborate across engineering, product, and support to solve urgent problems
• Build internal tools and improve core product features based on real-world feedback

This team touches every part of the stack and plays a critical role in ensuring our biggest customers get fast, dependable service. If you thrive on solving complex problems, working hands-on with users, and making a company-wide impact, we’d love to have you join us.

These roles are instrumental in unlocking the full potential of Enterprise admins and builders across Zapier’s product and will directly drive higher sales of our premium plans in the near future. This is a high impact, high reward role that will include far reaching features, new challenges, and close connection to customers each day.

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

🚀 High Visibility, High Impact

If you’re someone who thrives on ambitious goals and meaningful work, this is the team for you:

• Work on high-impact features that directly influence premium plan sales and help close strategic enterprise deals.
• Collaborate cross-functionally with Product, Design, Revenue, Support, and GTM teams.
• Work in a high-visibility area with strong leadership support and a clear growth path for engineers.
• Play a key role in Zapier’s growth trajectory—you’re not a cog in a machine, you’re part of the engine.

🔍 About You

We’re looking for experienced and motivated engineers who bring:

• 6+ years of professional experience, including 2+ years at a senior level.
• At least 4 years dedicated to building and refining web-based software products.
• Strong backend skills, with experience ideally in Python, Django, Node.js, MySQL, PostgreSQL, and AWS. Familiarity with tools like GitLab, Kubernetes, and Terraform is a plus.
• For our Full Stack roles - we are looking for Full Stack comfort—you’re primarily a backend expert but can contribute to frontend work (React).
• Experience with event-driven systems and platform thinking. You’ve built scalable tools that help other teams move faster and simpler. You’re familiar with systems like Kafka, SQS, and Fastify, and you’ve worked with observability tools like Datadog, Grafana, and Graylog
• You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.

How To Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.