Product Designer

We are looking for a Mid-Level UX Designer with a sharp product mindset and a passion for solving complex problems. This role is designed for someone who excels in UX Design (70%) while being highly capable in UX Research (30%). You will bridge the gap between user needs and business goals, ensuring our products are not only functional but also intuitive and delightful.

Key Responsibilities

1. UX Design (70%)

• End-to-End Design: Own the design process from conceptualization to execution. Create comprehensive user flows, information architecture, and high-fidelity wireframes for complex financial features.
• Problem Solving: Analyze business requirements and technical constraints to propose elegant design solutions that minimize user friction and cognitive load.
• Prototyping: Build interactive prototypes to communicate design intent, validate ideas with stakeholders, and conduct usability testing.
• Collaboration & Handover: Work closely with Product Managers, UI Designers, and Engineers. Ensure a seamless handover process by providing clear design specifications and logic documentation.
• Product Evolution: Continuously monitor product performance through data and user feedback to iterate and improve the user experience.

2. UX Research & Insights (30%)

• Research Execution: Plan and conduct qualitative (interviews, usability testing) and quantitative (surveys, A/B testing) research to uncover deep user insights.
• Insight Synthesis: Transform raw research data into actionable design recommendations and present findings clearly to cross-functional teams.
• Market Analysis: Stay updated on Fintech trends and competitor movements to ensure Zalopay

Requirements

Professional Experience

• 2-3+ years of experience in UX Design or a similar role. Experience in Fintech, E-commerce, or complex digital products is highly preferred.
• A strong Portfolio demonstrating your design process, problem-solving skills, and the impact of your work on real-world products.

Technical Skills

• Tooling: Mastery of Figma and other prototyping tools.
• UI Proficiency: Solid understanding of UI principles, visual hierarchy, and Design Systems. Ability to create clean, high-fidelity wireframes that align with brand standards.
• AI Literacy: Proficient in leveraging AI tools to optimize UX research synthesis, content generation, and rapid prototyping workflows.

Mindset & Soft Skills

• Product Mindset: Ability to think beyond the screen and understand the business logic, market dynamics, and technical feasibility.
• Analytical Thinking: Strong ability to break down complex problems and handle edge cases in financial transactions.
• Communication: Excellent presentation and storytelling skills to advocate for the user while balancing stakeholder needs.
• Adaptability: A self-starter who thrives in a fast-paced, agile environment and is eager to learn and grow.