Yoh has an enticing opportunity for a UX Designer to support our client. This UX Designer will be redesigning all external-facing digital products for a large organization. This project will also integrate generative AI to create personalized, natural user interactions.
Title: UX Designer
Compensation: $60-90/hour DOE
Type: Contract (2 years)
Location: Remote
Industry: Financial

Role Summary You’ll be part of a collaborative UX team, working alongside internal stakeholders and external partners to design a comprehensive suite of user interfaces. Deliverables will include detailed, high-fidelity Figma designs informed by user research and validated through testing.

Key Responsibilities
Project Planning & Strategy:

Define project goals, user types, and success metrics. Align UX efforts with broader organizational objectives.

User Research & Insights:

Conduct research, develop personas, and map user journeys to understand pain points and optimize task flows.

UX/UI Design Execution:

Create wireframes, mockups, and interactive prototypes. Design for a range of users including customers, brokers, agencies, and providers.

AI-Enhanced Experience Design:

Identify opportunities to leverage generative AI for personalization and streamline interactions. Define points requiring escalation to human support.

Testing & Iteration:

Lead usability testing, analyze results, and iterate designs to improve usability and satisfaction.

Collaboration & Handoff:

Work closely with developers to ensure smooth implementation. Provide detailed specs and assets from Figma.

Design System & Documentation:

Contribute to a scalable design system with reusable components and patterns. Maintain thorough documentation for long-term governance.

Qualifications

5+ years of UX/UI design experience with digital products or enterprise platforms.
Proficiency in Figma and accessibility standards (WCAG 2.1+).
Strong user research, prototyping, and testing skills.
Experience designing AI-powered or data-driven experiences is a plus.
Excellent communication and teamwork skills.
A portfolio demonstrating strategic thinking and polished UX deliverables.

Estimated Min Rate: $63.00
Estimated Max Rate: $90.00

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship, potentially resulting in the withdrawal of a conditional offer of employment.