Senior Software Engineer

Role: Jira Developer

Location: 100% Remote, Work Location With-in the United States

Duration: Long Term

Exp’s: 10 years

Summary

We are seeking a skilled Jira Developer to support and enhance our Atlassian Jira Cloud environment

This role will focus on maintaining, optimizing, and expanding Jira Software and Jira IT Service Management The ideal candidate will have deep expertise in JQL, Jira administration, and automation, and will collaborate Experience with Jira on-premise to cloud migration is a strong plus

While Atlassian Access is primarily managed by another team member, a basic understanding of Active Directory, access controls, and identity management is important for success in this role.

Job Description:

• Design, configure, and maintain Jira Software and Jira ITSM projects in the Atlassian Cloud environment.
• Develop and optimize JQL queries, workflows, automations, and permissions to support business operations.
• Collaborate with stakeholders to gather requirements and deliver scalable Jira solutions.
• Utilize Jira REST APIs and scripting (HTML/JavaScript) for customizations and integrations.
• Work with key plugins such as ScriptRunner, JMWE, Email This Issue, Extension for Jira Service Desk, · Provide clear, well-structured documentation and communicate technical concepts effectively to diverse audiences.

Minimum Qualifications:

• Experience with Jira administration and development, with a focus on Jira Cloud.
• Strong proficiency in JQL and hands-on experience with Jira ITSM configuration.
• Preferred experience with Jira on-premise to cloud migration, including workflows and data.
• Familiarity with Atlassian Access and basic understanding of Active Directory and access controls.
• Experience with Jira REST APIs, HTML, and JavaScript for custom development.
• Exceptional written and verbal communication skills in English (CEFR C2 or equivalent), with a focus on documentation and stakeholder engagement.

Mandatory skills

• 8 years – Experience managing Jira Software and ITSM projects, including workflows, permissions, and automations.
• 5 years – Expert-level proficiency in JQL (Jira Query Language) for building complex queries.
• 5 years – Experience using Jira REST APIs and scripting languages for custom integrations and enhancements.
• 5 years – Exceptional written and verbal communication skills; ability to document technical processes clearly.
• 3 years – Hands-on experience with plugins like Script Runner, JMWE, and Email.