User Experience Designer

About The Company

Group O is a leading business process solutions provider dedicated to delivering innovative and efficient services to a diverse range of clients. With a focus on digital transformation and customer experience excellence, the company leverages cutting-edge technology and human-centered design principles to create impactful solutions. Group O’s commitment to innovation, quality, and client satisfaction has established it as a trusted partner for organizations seeking to optimize their operations and enhance their digital presence. The company values a collaborative work environment, continuous learning, and professional growth, fostering a culture that encourages creativity and excellence in every project.

About The Role

We are seeking a talented UX (User Experience) Designer to join our Business Analytics department on a full-time basis. This remote position in the United States offers an exciting opportunity to craft engaging, scalable digital experiences that meet the evolving needs of our business customers. Reporting directly to Michael Horan, the UX Designer will play a crucial role in translating complex requirements into intuitive and accessible user interfaces. The ideal candidate will possess a keen eye for detail, a strong foundation in UX principles, and the ability to collaborate effectively with cross-functional teams including product managers, engineers, and researchers.

In this role, you will be responsible for designing end-to-end user experiences for web platforms, from initial wireframes to high-fidelity, production-ready designs. You will contribute to the development and maintenance of design systems, ensuring consistency across digital experiences. Your expertise will help enhance usability, accessibility, and visual appeal, ultimately delivering meaningful customer interactions. The role requires a confident, detail-oriented professional capable of producing developer-ready assets, articulating design decisions clearly, and integrating insights from user research to continuously improve the user experience.

Qualifications

• College degree or equivalent experience in design, human-computer interaction, or related field
• Proven experience working with design systems and component-based design approaches
• Experience producing web-ready, developer-friendly design assets
• Proficiency in Figma and Adobe Photoshop
• Strong understanding of UX principles, interaction design, and usability standards
• Excellent visual design skills with attention to hierarchy, composition, and usability
• Ability to balance user needs with business and technical requirements
• Strong written and verbal communication skills
• Experience incorporating user research, usability testing, and A/B testing insights into design iterations
• Preferred experience with motion design, animation, video, or tools such as After Effects
• Knowledge of AI tools such as ChatGPT, Adobe Firefly, Google Gemini, or Claude to support design workflows

Responsibilities

• Design comprehensive end-to-end user experiences for web platforms, from wireframes to high-fidelity prototypes
• Create visually compelling layouts emphasizing hierarchy, composition, and usability
• Develop and deliver developer-ready design files, specifications, and assets with accuracy and consistency
• Apply UX best practices and ensure compliance with accessibility standards such as WCAG
• Collaborate closely with product managers, engineers, researchers, and fellow designers to ensure cohesive user experiences
• Contribute to and maintain established design systems, ensuring consistency across digital products
• Communicate design rationale and decisions effectively to stakeholders and cross-functional teams
• Incorporate insights from user research, usability testing, and A/B testing into iterative design improvements
• Build and enhance reusable components in Figma, utilizing features like auto layout, variants, and shared libraries
• Support current light-mode website delivery while developing components and patterns for the dark-mode design system

Benefits

• Competitive salary ranging from $90,000 to $110,000 annually
• Flexible remote work environment within the United States
• Comprehensive health, dental, and vision insurance plans
• Paid time off and holidays to support work-life balance
• Opportunities for professional development and continuous learning
• Collaborative and innovative work culture that encourages creativity
• Access to cutting-edge tools and technologies to support your design work

Equal Opportunity

Group O is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.