Digital Product Designer

About The Company

Abercrombie & Fitch Co. is a renowned global retailer specializing in apparel and accessories, catering to a diverse customer base ranging from kids to millennials. As a digitally led omnichannel company, A&F Co. operates a portfolio of brands including Abercrombie and Hollister, emphasizing products that combine enduring quality with exceptional comfort. The company’s commitment to innovation and customer engagement is reflected in its seamless integration of physical stores and digital platforms. With a presence across North America, Europe, Asia, and the Middle East, A&F Co. manages a robust network of retail stores and e-commerce websites such as abercrombie.com, abercrombiekids.com, and hollisterco.com. The organization values diversity, inclusion, and continuous growth, fostering an environment where employees are empowered to thrive and contribute to the company's global success.

About The Role

We are seeking a highly skilled Digital Product Designer to join our Experience & Digital Product Team. This role is pivotal in shaping and elevating the customer experience across our web commerce ecosystem. The ideal candidate will be responsible for owning the end-to-end design process for digital initiatives, translating product strategy into intuitive, scalable, and engaging experiences. Collaborating closely with cross-functional teams—including Product, Engineering, Research, Analytics, Brand, Marketing, Content, and Merchandising—the designer will ensure that digital solutions align with brand vision, meet customer needs, and achieve business objectives. This position offers the opportunity to work remotely across the United States, contributing to innovative projects that influence how millions of customers discover, engage with, and purchase products online. The role emphasizes a customer-centered approach, leveraging data, emerging technologies, and design best practices to deliver high-quality digital experiences that are accessible, responsive, and visually compelling.

Qualifications

• Bachelor's Degree or equivalent experience in Design, Human-Computer Interaction, or related field
• Minimum of 5 years of experience in digital product design, UX/UI, or related disciplines
• Portfolio demonstrating end-to-end design and successful shipping of customer-facing digital products
• Proficiency in Figma, including prototyping, design systems, and developer handoff workflows
• Strong visual, interaction, and UX design skills with a customer-centric approach
• Experience creating user flows, wireframes, prototypes, and detailed design specifications
• Deep understanding of responsive web design, accessibility standards, and modern eCommerce experiences
• Ability to analyze qualitative and quantitative data to inform design decisions
• Excellent communication, storytelling, collaboration, and stakeholder management skills
• Experience working within agile teams and cross-functional environments
• Curiosity and enthusiasm for leveraging AI and emerging technologies in design processes

Responsibilities

• Own the entire design lifecycle for web initiatives, from discovery and ideation through delivery and ongoing optimization
• Collaborate with Product, Engineering, Research, and Analytics teams to identify opportunities, define solutions, and measure success
• Design intuitive, responsive digital experiences covering browsing, searching, product evaluation, and purchasing journeys
• Utilize research, usability testing, analytics, and experimentation to inform and validate design choices
• Create user flows, wireframes, prototypes, high-fidelity designs, and detailed specifications with meticulous attention to detail
• Contribute to and maintain the Design System, ensuring consistency, accessibility, and scalability across all digital touchpoints
• Work closely with Brand, Marketing, Content, and Merchandising teams to translate brand vision into engaging digital experiences
• Partner with engineering teams to facilitate smooth development, providing clear design handoffs, quality assurance, and support during implementation
• Participate in design reviews, critiques, and agile ceremonies to foster collaboration and continuous improvement
• Leverage emerging technologies, including AI-powered tools, to enhance design quality, efficiency, and innovation

Benefits

• Competitive incentive bonus program
• 401(k) savings plan with company match
• Annual companywide performance review
• Flexible spending accounts and comprehensive health insurance (medical, dental, vision)
• Life and disability insurance coverage
• Employee assistance program and mental health resources via Headspace
• Paid parental and adoption leave, with access to fertility and adoption benefits through Carrot
• Paid caregiver leave and paid volunteer days
• Mobile stipend and paid time off
• Work from anywhere policy (Mondays and Fridays) and six work-from-anywhere weeks annually
• Seven wellness half-days per year
• Merchandise discounts across all brands
• Opportunities for career progression and internal promotion
• Access to various Associate Resource Groups and a diverse, inclusive community

Equal Opportunity

Abercrombie & Fitch Co. is an equal opportunity employer committed to creating a diverse and inclusive workplace. We celebrate differences and are dedicated to providing equal employment opportunities regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected status. We believe that a diverse workforce enhances our ability to serve our customers and foster innovation. All qualified applicants will receive consideration for employment without regard to any protected characteristic.