We are looking for a UI/UX Designer with Salesforce expertise to create seamless, user-friendly, and visually engaging experiences within the Salesforce ecosystem. The ideal candidate will have a strong background in human-centered design, user research, and front-end development, with a focus on Lightning Design System (SLDS), Experience Cloud, and Lightning Web Components (LWC).

Roles and Responsibilities

Design intuitive and visually appealing Salesforce interfaces using Salesforce Lightning Design System (SLDS).
Create high-fidelity mockups, prototypes, and UI components using tools like Figma, Sketch, or Adobe XD.
Conduct user research, stakeholder interviews, and usability testing to understand user needs.
Develop user personas, customer journey maps, and wireframes to optimize the Salesforce experience.
Improve navigation, accessibility, and interaction design for Salesforce applications.
Leverage analytics and user feedback to drive iterative design improvements.
Ensure responsive design across desktop, tablet, and mobile Salesforce applications.
Collaborate with developers to implement LWC (Lightning Web Components) and custom UI elements.
Customize Salesforce Experience Cloud, Sales Cloud, and Service Cloud interfaces for better user engagement.
Enhance the Lightning App Builder experience by optimizing page layouts and UI elements.
Design self-service portals, dashboards, and community pages for Salesforce users.
Ensure compliance with WCAG and accessibility standards within Salesforce applications.
Work closely with Salesforce developers, admins, and business analysts to translate business requirements into user-friendly designs.
Provide UI/UX design guidelines and best practices to ensure consistency in Salesforce implementations.
Advocate for design thinking and user-centered methodologies in the Salesforce ecosystem.
Participate in Agile/Scrum teams to iterate on designs and features.

Required Skills & Experience

5+ years of experience in UI/UX design with a focus on Salesforce UI/UX solutions.
Proficiency in Salesforce Lightning Design System (SLDS), Experience Cloud, and LWC (Lightning Web Components).
Experience with Figma, Sketch, Adobe XD, or similar design tools.
Strong understanding of HTML, CSS, JavaScript, and front-end frameworks.
Familiarity with Salesforce customization, page layouts, and flow automation.
Knowledge of WCAG accessibility standards and responsive design principles.
Salesforce UX Designer Certification or relevant Salesforce experience preferred.