About the Role:
We're looking for a data-driven Senior Marketing Analyst to join our growing team. In this role, you'll help shape and optimize our customer acquisition, retention, and revenue strategies across third-party delivery platforms in the US. You'll deliver insights that maximize ROI and help us scale profitably
Key Responsibilities
· Analyse performance of marketing campaigns run on and off-platform (Delivery Platform promotions, ads, incentives, Google, Meta, etc.) to measure ROI and identify growth opportunities.
· Monitor and report on customer acquisition costs, retention cohorts, order frequency, and LTV across platforms.
· Build dashboards to track spend, conversion funnels, and partner campaign effectiveness.
· Work cross-functionally with Growth, Ops, and Partnerships teams to test and optimize promotions and incentives.
· Develop customer segmentation to identify high-value user segments and target them effectively.
· Design and interpret A/B tests to evaluate promotional offers, menu optimizations, pricing tests, and seasonal campaigns.
· Analyse impact of operational metrics (delivery time, order accuracy) on customer behaviour and repeat usage.
· Present findings and recommendations to Marketing, Finance, and Executive teams to guide budget and strategy decisions.
Required Qualifications
· Bachelors or Master's degree in Marketing Analytics, Business, Economics, Statistics, or related field.
· 4+ years in marketing analytics, performance marketing, or growth analytics - preferably in on-demand delivery, QSR, e-commerce, or marketplaces.
· Strong proficiency in SQL; experience with BI tools like Looker, Tableau, or Power BI.
· Deep understanding of 3rd-party delivery platforms and how marketing levers drive conversion and repeat orders.
· Experience measuring and optimizing CAC, LTV, churn, and promotional ROI.
· Hands-on experience designing A/B tests and analyzing results.
· Ability to translate data into actionable insights for cross-functional teams.
· Strong communication and presentation skills.
Customer facing experience
Preferred Qualifications
· Familiarity with CRM and marketing automation tools (Airtable, HubSpot).
· Experience working with partners to co-fund and measure joint campaigns.
· Working knowledge of Python or R for advanced analytics.· Previous experience a high-growth startup or on-demand delivery environment.