VodafoneThree - Business Analyst - Planning & Delivery Design

Location: Location Independent Worker

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working hours: Full time 37.5 hours per week – Monday to Friday

Location Independent Worker

As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.

What You’ll Do

The Business Analyst – Planning & Delivery Design shapes business and customer needs into work that is clearly defined, planned and ready for delivery. Working with programme teams and key stakeholders, the role defines the problem, captures requirements and develops the scope and delivery approach. It then builds an integrated plan and drafts statements of work or bid content, making sure assumptions, dependencies and commitments are clear before the work enters delivery.

Who You Are

• Strong writing and business analysis skills, including requirements elicitation, scope definition, process mapping and acceptance criteria development
• Proven planning and scheduling experience across complex customer programmes, including WBS, dependencies and milestones
• Microsoft Project and/or ServiceNow to maintain accurate, integrated delivery plans
• Experience in customer-facing delivery environments, ideally within telecommunications, technology, IT or managed services
• Strong stakeholder management, facilitation and communication skills, with the ability to present options, risks and recommendations clearly
• Highly organised, analytical and solution-focused, with the ability to manage priorities, maintain planning integrity and drive actions to closure
• Advanced Microsoft Project skills, with the ability to build, maintain and assure integrated delivery plans.
• Intermediate Microsoft Excel skills, including planning, tracking, reporting and analysis of delivery data
• Experience using ServiceNow or similar project, portfolio or workflow management tools to support delivery governance and reporting
• Recognised project, programme, PMO or assurance qualification, such as PRINCE2, P3O, ISEB or equivalent
• Working knowledge of delivery governance, dependency management, risk management and change control

_Worried that you don’t meet all the desired criteria exactly?

__We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

_What We Offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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