Software Engineer

VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You’ve probably already seen us in action, we’re trusted by Tesco, Asda, Dunelm and Iceland, just to name a few.

With over 1 million users across more than 42,000 locations in 39+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey!

Role Overview

At VoCoVo, our software engineering teams develop the systems that allow our in-store hardware to operate through Software as a Service (SaaS), and the software that runs on our large estate of hardware appliances ‘on prem’ at our customers’ stores.

As a Software Engineer you will work within a highly collaborative, multi-disciplinary agile scrum team, reporting into a Technical Lead. This team’s primary goal is to be a source of good practice for customer facing API design and implementation at VoCoVo, in partnership with our architects. This is both for APIs available as part of our cloud based management platform and those provided to agents local to a VoCoVo installation. One of the first APIs you’ll look after will deliver audio messages to retail associates, you will primarily be developing services written in Typescript/Node (backend) and Javascript.

You'll enjoy seeing your products making a positive difference in the hands of end users, you'll have a true passion for software development and a clear view of 'what good looks like', including high technical standards for code quality, architecture and best practices.

Please note, to apply for this position you must be based in the UK and have the legal right to work in the UK. This role is largely remote but would require visits to our Oxfordshire or Cheltenham offices approximately once a month for team meet-ups/key meetings.

What we're looking for

The following skills are highly desirable, but we do not expect you to have them all:

• Hands-on experience with backend development using Node.js/TypeScript, including unit and integration testing.
• Full-stack engineering experience, using modern frontend frameworks and libraries such as React.
• Exposure to the design, build and integration of HTTP-based APIs.
• Excellent communication skills, with the ability to clearly explain complex technical concepts both verbally and in writing.
• Experience working in a CI environment with high levels of test automation.
• Practical experience designing and working with SQL and/or NoSQL databases in production environments.
• Experience in the design and implementation of data models for SQL and NoSQL data stores.
• Exposure to containerised development and deployment workflows using tools such as Docker or Kubernetes.
• Comfortable working in Linux environments, with a strong understanding of operating system fundamentals.
• An advocate for high technical standards, you are passionate about code quality, scalable architecture and best practices.
• Experience working with cloud platforms (Azure), although exposure to any cloud environment is appreciated.
• A collaborative team player, able to influence technical direction through thoughtful discussion and evidence-based decision-making.

"Nice to have" skills

• Experience working with fleets of IoT hardware, or equivalent challenges of remote systems.
• Exposure to and an understanding of MQTT and the Eclipse foundations Sparkplug certification.

What you'll do

• Develop robust, scalable applications using TypeScript/JavaScript to support team and product goals.
• Contribute to the refinement and the delivery of epics.
• Proactively identify technical risks and implement effective mitigation strategies.
• Collaborate with colleagues to make and document well-reasoned, evidence-based architectural decisions.
• Conduct code reviews and champion high engineering standards to ensure quality and consistency.
• Contribute to and influence technical decisions through thoughtful discussion and collaboration.
• Work closely with the Technical Lead, the wider Engineering Team and the Product Manager to plan ahead and help shape the product roadmap.
• Share knowledge and mentor more junior team members to support their growth and development.
• Take a genuine interest in the team's success and maintain a commitment to fostering a collaborative, supportive environment where people can do their best work.

What does success look like?

• VoCoVo’s global scaling has been made possible through your timely delivery of solutions.
• VoCoVo’s audio message APIs have a well defined value proposition as a result of yours and your colleagues contributions.
• Your team’s software is robust, secure and uses effective testing strategies that speed up our release processes.
• All of your team’s software meets our common coding guidelines and standards, and your team helps support and drive good practices across engineering.
• You and your colleagues are happy, have high psychological safety and have helped each other learn new things.

Salary

£52,000 - £58,000

Benefits

• 25 Days Holiday + Bank Holidays (increases with years of service)
• Option to buy or sell 5 days holiday each year
• Sick Pay - 8 weeks full pay, 4 weeks half pay
• Life Assurance - (4 times basic pay)
• Private Medical Insurance
• Employee Assistance Programmes (EAP)
• Cycle2Work Scheme
• Electric car green salary sacrifice scheme
• Enhanced Maternity & Paternity package
• Child Care Scheme
• Training & development opportunities
• Company organised events
• Pension (Royal London Group) 5% employer contribution matched
• Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones

Diversity and Inclusion

At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together.

We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage.

Company Values

Embracing VoCoVo's 'VOICE' Values is important to us, shaping our collaborative and innovative culture.

VALUED

Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy, and operate with honesty and integrity

ONE TEAM

Collaboration of all for VoCoVo’s happiness and success

INNOVATION

Our products are constantly evolving to tackle the pain points of retailers across the globe

CUSTOMER FOCUSED

Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations

EMPOWERED

Our people are empowered to do the right thing and make decisions without loads of red tape

If you feel this could be the right fit, apply now!