Graphic Designer

The Graphic Designer is a key member of the LAS franchisor staff, responsible for responding in a timely manner to ticketed requests from our franchisees across the U.S. and Canada for design services. This role is responsible for maintaining and updating brand-aligned templates by producing high-quality designs from our library templates for print, digital, and social media platforms, which help franchisees effectively promote their services. Additionally, this role may at times collaborate with the Home Office design team on creative projects and broader brand initiatives.

LOCATION: Remote, but must live within or near the Greater Philadelphia Region

CLASSIFICATION: Salaried, Exempt

PRINCIPAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:

The duties and responsibilities described below do not represent a comprehensive list for this position. Additional tasks may be assigned periodically as necessitated by business demands.

• Deliver a wide range of templated design assets for franchisees—including print materials, digital graphics, and social media content tailored to local marketing needs—by fulfilling requests submitted through a centralized ticket system.
• Collaborate directly with franchisees to answer design-related questions, explain creative decisions, and provide clear guidance on marketing and advertising best practices.
• Partner with the Home Office design team on campaigns, creative projects, and brand initiatives, contributing fresh ideas and ensuring cohesive execution.
• Translate design concepts and marketing strategies into clear, accessible explanations for non-design professionals within our franchise system and at the Home Office.
• Ensure brand consistency across all franchisee and corporate marketing materials, maintaining a unified visual identity.
• Manage and prioritize multiple design requests from franchisees, delivering high-quality work within established deadlines.
• Provide proofreading and light copy editing for marketing and design materials to ensure accuracy and professionalism.
• Assist with basic video editing and formatting for marketing projects.

OTHER DUTIES: This job description is intended to describe the general nature and level of work being performed by employees in this job. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may be assigned or changed at any time. Additionally, this employer is an equal opportunity employer and will provide reasonable accommodations to qualified individuals with disabilities as required by law.

QUALIFICATIONS, REQUIRED JOB KNOWLEDGE AND SKILLS:

• Bachelor’s degree in advertising, marketing, film, or related field preferred or equivalent work experience.
• 3-5 years of professional experience in graphic design.
• Minimum of 3 years experience of account management; small business preferred.
• Experience in the home care or healthcare industry preferred.
• Previous work in a corporate environment preferred.
• Expert in Adobe Creative Suite (Photoshop, Illustrator, and InDesign) and Microsoft Office Suite (Word, Excel, PowerPoint) or Google Workspace.
• Experience with project management software (e.g., Wrike) and ability to utilize CRM platforms, such as FranConnect.
• Strong organizational skills for managing electronic files and project details.
• Attention to detail and ability to manage competing priorities and deadlines.
• Strong interpersonal and teamwork skills with the ability to clearly communicate and collaborate across teams and departments.
• Proven ability to build rapport and maintain positive relationships with, but not limited to, team members, franchisees, vendors, and business associates.
• Excellent verbal and written communication skills; able to communicate diplomatically and professionally.
• Ability to work independently and collaboratively in dynamic, interruption-prone environments.
• Must be legally authorized to work in the United States without sponsorship.

PHYSICAL/ENVIRONMENTAL DEMANDS:

• Must be able to lift, push or pull items weighing up to 10 lbs.
• Must be able to perform tasks involving a combination of sitting, standing, bending, reaching, stooping, walking, twisting, and climbing stairs.
• Must be able to see and hear or use prosthetics that enable these senses to function adequately to fully meet the requirements of this position.

About Living Assistance Services:

We’re the franchisor of the Visiting Angels brand, one of the nation’s largest and most recognized names in senior home care.

Over the past 26 years, we’ve grown rapidly to more than 600 franchise locations, delivering compassionate care nationwide. As the franchisor, we focus on promoting the Visiting Angels brand and supporting our franchisees, so they can serve seniors and their families with excellence.

While Visiting Angels is a large, national brand with over $1 billion in annual sales, our corporate headquarters remains close-knit, with just over 80 employees.

Our founder, a man of faith, created a culture rooted in respect, care, and service — values that guide how we treat each other, our franchisees, the caregivers they employ, and the individuals they care for.

We offer a fully paid benefits package for employees (and discounted coverage for their dependents), a 401(k) plan, long-term disability insurance, paid time off and holidays, and more.

As an equal opportunity employer, we’re committed to building a diverse workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

No phone calls or emails please