Director of Solutions Engineering

Looking for someone to fill a key role on a team that’s building something big in AI-first identity intelligence.

Need someone technical, detail-oriented, and client-savvy to step in as our Director of Solutions Engineering (title is flexible). This person will serve as the go-to resource for both prospects and existing clients — helping them evaluate, implement, and get the most out of our identity verification tools. This isn’t a pure sales role or pure support — it’s a hybrid. You’ll help close deals by translating technical value, lead onboarding and integrations, and stay close to key clients post-launch.

You'll report directly to our CPO and you’ll own:

– Supporting sales with pre-sale testing and technical guidance

– Leading onboarding and API integrations

– Managing technical support and being a point of contact for live accounts

– Running usage reviews and proactive client check-ins

– Collaborating with product + engineering to resolve issues fast

What we’re looking for:

– Someone comfortable with APIs, SDKs, and working with dev teams

– Strong communicator who can talk to CTOs and non-technical operators alike

– Experience in solutions engineering, technical success, or technical support

– Someone who knows how to juggle priorities and manage multiple client threads at once

If you’ve lived in that overlap of product and people — and want to build with a Team moving fast in AI-first identity intelligence —shoot me a direct note or tag someone great.