Vector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector’s unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more.

At Vector Solutions, we’re on a mission to serve everyday heroes in public safety, education, and industry with smart, effective training and operational tools. We’re looking for a strategic, research-driven Senior UX Designer to join our central UX team and help elevate the user experience across our portfolio of enterprise learning management products—including our flagship platform, Target Solutions.

As a Senior UX Designer, you’ll work collaboratively across product, engineering, and research to shape intuitive, accessible, and high-impact user experiences. You’ll own the UX vision for your products, design iteratively in Figma, and lead foundational research that informs every step of the product lifecycle. This role is for someone who thrives in complex systems, knows how to translate ambiguity into action, and believes great design starts with empathy.

What You'll Do:

Lead UX efforts for one or more enterprise LMS products, driving both strategic vision and day-to-day execution
Apply Design Thinking methodology to guide teams from problem framing to solution validation
Plan and conduct UX research using a mix of qualitative and quantitative methods
Create wireframes, prototypes, and high-fidelity designs in Figma, iterating based on feedback and testing
Collaborate closely with Product Managers, Engineers, and other UX teammates in an agile environment
Contribute to design consistency through shared UX patterns and systems
Communicate design rationale and research insights clearly to stakeholders and partners
Other duties as assigned

What We're Looking For:

5 years of experience designing digital products, preferably in enterprise or SaaS environments
Bachelor’s degree in Design, HCI, Human Factors, Psychology, or a related field (preferred) , or equivalent experience
Proven experience applying Design Thinking to real-world product challenges
Advanced skill in UX research—from planning studies to synthesizing insights that drive product direction
Autonomous, proactive work style—you’re comfortable leading workstreams, setting your own calendar, and initiating research and design
Strong communication and storytelling skills, especially in stakeholder conversations
Proficiency with Figma and agile team workflows

Preferred:

Master’s degree in a related field (e.g., HCI, Design, or Behavioral Sciences)
Experience in e-learning, public safety, or compliance-driven industries
Familiarity with accessibility principles and designing for scale

What You Can Expect:

Friendly, open, and casual work environment
Comprehensive benefits package effective the first of the month after hire
Matching 401(k) retirement plan
Healthy work-life balance with flexible work arrangements and generous time off
Generous referral incentive program
Tuition Reimbursement Program
Pet Insurance
OnePass Gym/Wellness Discount Program
Calm Health-Employee Membership
Company social events
Employee Resource Groups
Philanthropic opportunities
Making a meaningful impact on mission-driven products used by frontline professional
Collaborative, curious teammates who love solving hard problems with empathy and creativity

What We Value:

Teamwork - Above all, we’re a team.
Customers First - Our customers’ success is our success.
Make a Difference - It’s not a job, it’s a calling.
Inclusiveness - Uniqueness is powerful.
Act Now -We act with urgency.
Curiosity - We love a good challenge.
Ownership - We own the outcome and don’t pass the buck.

Who We Are:

Vector Solutions is the leading provider of SaaS-based, mobile enabled management solutions empowering customers in the public, educational and commercial sectors to make safer, smarter, better decisions. Each day from start to finish, Vector Solutions’ comprehensive, end to end suite equips everyday heroes across industries including fire and EMS services, law enforcement, municipalities and public works, K-12, higher ed and special education providers with mission-critical software and content encompassing training, workforce and risk management, and operational readiness.

We have ~700 team members across the country, headquartered in Tampa, FL with additional offices in Cincinnati, OH, Bloomington, IN, New York, NY and San Diego, CA. Our mission is to empower everyday heroes in the public, educational and commercial sectors to make safer, smarter, and better decisions.

Vector Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, race, color, religion, national origin, age, pregnancy, disability, genetic information, or status as a protected veteran.