Lead Product Manager - Flex

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Job Description:

Analyzes business systems, processes, and related data to determine how solutions can be engineered to provided new or improved business capabilities and/or processes. Acts as a member of a product team responsible for the translation of business terms and processes into technical requirements, specifications, and/or acceptance criteria. Function as a proxy product owner and subject matter expert for their various business domains. Core competencies included requirements engineering, requirements elicitation, processes modeling, and workshop facilitation. Prepares communications and makes presentations on system enhancements and/or alternatives.

Provides specific functional expertise that is theoretical and conceptual in nature. This expertise is typically acquired through a combination of university education and experience within a field. May have responsibility for supervising others in the capacity of a “player coach” but primary focus is individual expertise. Particularly at higher levels, sophisticated subject matter expertise is a requirement for success.

Requires specialized depth and/or breadth of expertise in own job discipline or field. Interprets business challenges and recommends best practices. Leads others to solve complex problems. Works independently, with guidance in only the most complex situations. May lead functional teams or projects.

Strategy Development and Implementation

• Uses financial and market analyses to recommend a strategic position/business strategy; presents rationale to leadership.
• Advises management on strategic issues and proposes recommendations to management, senior leaders, the Board of Director, etc.
• Displays a deep understanding of the company’s environment and goals and provides recommendations that include ROI analyses to facilitate strategic decision-making.

Stakeholder Engagement

• Identifies and manages key business partner relationships, listens to and understands their needs and expectations, maintains open two-way communication and delivers value to business partner. Maintains, facilitates, and improves upon those relationships and demonstrates accountability for results. Develops trust and influence among key business partners. Is available and consistently communicates with business partners to reach desired goals in a timely manner, showing flexibility when needed.

Process Improvement

• Identifies the interrelatedness of work activities across teams and recommends improvements to processes to increase effectiveness.
• Removes team barriers to implementing new ideas or approaches by securing the necessary resources or support from senior management.
• Ensures process improvement initiatives focus on measurable results, and helps teams establish measures of success.

Technical Communication/Presentation

• Creatively develops tools, visual aids and other original content to support the understanding/education of complex and technical information (e.g., legal, operational risk, and regulatory data).
• Guides others on the best practices and approaches for creating clear, concise and organized communication materials to convey technical concepts in a user-friendly way.
• Challenges others to bring fresh and creative perspective to differentiating technical communications and ensuring comprehension and ease-of-use for various audiences.

Building a Business Case

• Identifies strategic or high-impact business issues/opportunities and articulates the rationale for initiating a project or change.
• Collaborates with and coaches colleagues in other departments to develop and assess the viability of potential strategies to address business issues/opportunities.
• Develops recommendations and presents the business case for change, including viability of solution, implementation considerations, and an implementation roadmap.

Project Management

• Prioritizes multiple project plans, making final decisions about priorities, timing and resources.
• Keeps abreast of the progress of multiple projects within a program or across the department; coaches project managers to adjust priorities or timelines as needed.
• Monitors resource usage across projects or programs, identifying areas or synergy or redundancy and looking for ways to optimize efficiency.

Preferences

• The ideal candidate should have strong experience in developing roadmaps, setting OKRs, and working effectively with POD teams.

Other Criteria

• Job Grade: 30G
• Last day to apply is 4/1/2025

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,640/year to $216,180/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.