Product Designer II - Merchant

About The Role

Join our Merchant team in Bangalore as a Product Designer and help shape the experiences that power millions of businesses around the world. You will design intuitive, impactful products that enable merchants to manage their operations, grow their business, and receive the support they need to succeed on Uber's platform.

The Merchant team owns the end-to-end merchant experience, including live order management, operational workflows, growth tools, and support experiences leveraging AI. Our mission is to simplify complex processes, helping merchants run their businesses more efficiently while enabling Uber teams to operate at scale.

In this role, you will partner closely with product managers, engineers, researchers, data scientists, and fellow designers to identify opportunities, solve complex problems, and deliver high-quality experiences. You'll contribute throughout the product development lifecycle, from discovery and concept exploration to detailed design execution and launch.

What The Candidate Will Need / Bonus Points

---- What the Candidate Will Do ----

• Scope: Work on projects of all sizes, from problems that are well-known to those more complex and conceptual, while leading a design roadmap in your area.
• Process: Build a deep understanding of the historically and systemically excluded customers you are designing for through data and research. Lead the end-to-end design process, solicit and incorporate feedback from experts, translate your designs to build with engineers, and work flexibly with a variety of teams. Design at all levels of fidelity and practice good judgment on making tradeoffs.
• Craft: Deliver designs that are innovative and elegant, buildable and scalable, and are thoroughly documented. Have a strong understanding of business, data, and engineering requirements, and create experiences that deliver customer value.
• Efficiency: Prioritise and manage your time efficiently, operate with high autonomy, and easily adapt to challenges.
• Communication and partnership: Communicate with clarity and persuasiveness, and effectively present your work and rationale to stakeholders at all levels. Proactively collaborate with your team, manager, and cross-functional partners. Facilitate design sessions, and collaborate with other designers. Maintain honest and trusting relationships with your team.

Basic Qualifications

• 3+ years of experience building products for web and mobile interfaces
• Proficiency with Figma or similar tools and prototyping methods
• Experience working and collaborating in a tech environment
• A portfolio showcasing high-quality, thoughtful UI and UX work

Preferred Qualifications

• A degree in HCI, Interaction Design, or a related field
• Experience designing Web-based and Mobile-based products
• Effective prototyping skills
• Experience working with UX Researchers and knowledge of user testing methods
• Ability to lead ambiguous work streams and actively collaborate to drive alignment
• Experience designing experiments or A/B testing
• Experience contributing to design systems and implementing system components with engineers
• Highly proficient in storytelling and articulating design work and rationale
• Experience advocating for customer needs in product solutions with cross-functional teams.