Product Designer

Location: Remotely in Portugal

Annual Salary: Dependent on location

Contract: Permanent

Line Manager: Head of Design

Recruiter: Grace Moorhouse

About Twinkl

We're here to help those who teach. It's what brings us to work every day. At Twinkl, we’ve been providing educators across the world with high quality, trusted teaching and learning resources for over a decade now. They’re all written and checked by our wonderful team of experienced educators, and there are hundreds of thousands of resources to download, with new ones added daily.

About The Digital Product Team

The digital product team is dedicated to creating innovative and engaging digital experiences for children and educators. We are committed to enriching the lives of users through interactive and educational applications that inspire creativity, learning, and fun. We’re looking for an experienced Product Designer to evolve the educator products across on the web, iOS & Android, driving engagement and solving real customer problems. You will be responsible for designing user-centric products that inspire and engage our community of educators.

Ongoing Projects/how You’ll Spend Your Day

• Customer-centric UX/UI design: Create wireframes, prototypes, and high-fidelity designs for web and mobile applications. Design intuitive, accessible, and visually appealing user interfaces that enhance the learning experience. Ensure a seamless user experience by designing clear navigation, interaction flows, and information architecture.
• Leverage customer insights: Collaborate with the UXR and customer insights teams to conduct user research to understand the needs, pain points, and behaviors of educators and students. Translate research findings into actionable design insights and product requirements.
• Design exploration: Coordinate and lead appropriate forums for the purpose of ideation and exploring design solutions with a cross-functional team, including stakeholders (you will have an extensive toolkit of methodologies to enable this)
• Cross-functional collaboration: Collaborating with engineering, product, UXR, data and education teams to ensure the successful development and launch of products.
• Building a design system and standards: You will be at the forefront of the development and implementation of design systems, bringing consistency and improved usability across all digital products on all channels
• Support the end-to-end product development process: From product conception and ideation through to implementation, pre-launch testing and final customer feedback (circling back into iterative product design) you will be engaged and contributing every step of the way to ensure a successful launch of high quality products

To Succeed In The Role, You Will

• Be User-Centric: Have a deep empathy for users and a strong commitment to creating solutions that meet their needs and enhance their experience.
• Be Collaborative: Thrive in a team environment, working effectively with cross-functional teams to achieve common goals.
• Be Innovative: Bring creative problem-solving skills and a willingness to explore new ideas and approaches to design challenges.
• Be Detail-Oriented: Have a keen eye for detail, ensuring the highest quality in design deliverables and user experiences.
• Be Adaptable & have a growth mindset: Thrive in a fast-paced, dynamic environment, and be able to adapt to changing priorities and new challenges, open to learning and responsive to feedback.

You’ll Work With

• The technology team: product, engineering, design, UXR, data
• Stakeholders: marketing, education team, innovation team, customer team, senior leadership

We're Interested In People That Have

• Bachelor’s degree in Design, Human-Computer Interaction, or a related field.
• 3+ years of experience in product design, preferably in customer-facing or tooling products across web and apps, education technology or related industry.
• Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar.
• Strong portfolio showcasing your design process, user research, and final designs.
• Excellent communication and presentation skills.
• Understanding of accessibility standards and best practices.
• An understanding of the EdTech landscape, gamification, and emerging technologies such as AI is a plus

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

Here’s a couple of the things that make Twinkl a great place to be:

• A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process
• Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
• From day 1 - Westfield Health, 29 annual leave days per year plus up to four additional days that may be awarded each year by the company, flexible working policy with opportunities to work from home and Twinkl subscription.
• After probation - company sick pay and cycle to work scheme
• Long term service reward after 2+ years of service - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pa