Senior Software Engineer

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

What You'll Be Doing

• Work with Senior Architect on the solutioning part of the application
• Solution design for area in your subject matter expertise
• Project-based development to enable business processes or integrations between contact center solutions and client systems
• Work on projects independently as well as being part of a large team to deliver the solutions

What You'll Bring To The Role

• BS or MS in Computer Science or equivalent experience
• 5+ years software development experience of web-based applications
• 2-3+ years of Google Cloud/Any Cloud Developer experience
• Technical skillset includes Java, Hibernate, SpringBoot, Spring Integration, Security, MVC, GRPC, Restful Web Services, Google Cloud Developer, Contact Centre Platforms (preferred)
• Java certification is a plus
• Good understanding of software development lifecycle (Agile experience a plus)
• Cloud agnostic multi-tenant experience
• Highly motivated self-starter with strong attention to details and proven ability to prioritize and scope work
• Cross train other Software Engineers with your area of expertise
• Further develop skills both on the job and through formal learning channels

About Us

TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.

We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

As part of our commitment to fair and efficient hiring practices, TTEC Digital uses artificial intelligence (AI) tools to help screen applications and match candidates to job requirements. These tools assist our human recruiters but do not make final hiring decisions.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.