The Solution Engineering Team is responsible for the integration/implementation of Trustonic products into partner/customers commercial products, SoC or mobile devices. Trustonic products include Trustonic Secured Platform™ and Telecom Platform™. The team also develop and deliver some security technical features to provide secure and easier solutions to our partners. Additionally, we work closely with our marketing team to assist customers in understanding all Trustonic products. This includes performing product demonstrations to potential partners/customers.

Reporting to our Technical Team Lead in Asia, we are looking for a customer-focused solution software engineer based in China. You will be part of a team dedicated to facing Asia customers. Travel is expected to represent a significant proportion of time for this role.

As a Solution Software Engineer, you will deliver:

technical support to the commercial team answering technical questions and providing technical product knowledge, advice and guidance
direct customer technical support alongside our Sales and Product teams, with a strong focus on debugging and issue resolution, knowledge sharing
technical product materials, prepare training programs and attend technical meetings for our customers
a responsive triage service to customer queries, working closely with R&D and Sales teams to prioritise
Trustonic technical solutions to our customers following initial design, implementation and testing of their components
integration of Trustonic TEE product on diﬀerent SoC platforms (ARM-based).
integration of Trustonic TEE product on diﬀerent OEM devices (ARM-based).
technical support to customers during validation of the Trustonic product integration on OEM devices
the development of secure applications for diﬀerent use cases on Trustonic’s solutions
issue resolution support and co-ordination alongside our research and development team
strong customer relations

Who you are...

As a Solution Software Engineer you will be:

energetic and passionate about delivering great software in a rapidly growing environment
a hands-on developer with experience in developing software products on time and with excellent quality
a profound and solid problem-solver, often thinking of unique ways of working to improve everyday tasks
proactive in communicating with customers, other engineers and architects
able to thrive in a dynamic, constantly evolving, multi-cultural small team environment
customer-focused and business-oriented, entrepreneurial with an inherent sense of urgency
excellent in triage with the ability to prioritise projects and work
prepared to invest whatever effort is required to get the job done (including travel)
analytical in mindset, able to approach a problem and devise a systematic way of solving it
a strong team player, able to work with cross-functional and distributed teams, drive consensus across multiple stakeholders and lead where necessary
able to work with international customers, and with colleagues based at different locations
excellent oral and written communication and reporting skills

What makes you, you...

As a Solution Software Engineer you have the following:

Experience:

3+ years of software engineering, customer-facing application engineering experience
experience in security products (from embedded software to cloud services, including HSMs) in a multi-national company
experience in SoC security (from BootROM, boot-loader, TrustZone, TEE, Android security … etc.)

Languages:

native or fluent Mandarin, both written and spoken
fluent English, both written and spoken

Knowledge:

Knowledge in the following areas will be an advantage:

TrustZone
Arm Trusted Firmware
Hypervisor
Secure boot
Crypto experience
how security relates to communication protocols and the principles necessary to provide end-to-end security

Technical skills:

good C language knowledge
embedded development and debug (including hardware debugger)
ARM technology
system-on-chip (SoC)
Android OS
Linux kernel and drivers
Cryptography
Secure policies and practices
Methodological testing skills

Desirable skills:

a first experience in embedded software or in Linux driver development
good familiarity with version control and building tools (Git / Maven / Jenkins)
awareness of PKI and cryptography principles
extensive experience in designing secure systems
experience of Rust (server/cloud or device side) or Scripting (e.g. Python)
experience of chip vendors, e.g. MediaTek, Samsung, Qualcomm … etc.
insight into or experience of working with the Automotive industry

Qualifications

Bachelor’s degree or equivalent experience in computer science or related IT/engineering

Additional Information

#LI-Remote

Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge_._