Job Title: Executive Assistant
Location: Remote (9:00am to 5:00pm US Pacific time)
Employment Type: Full-Time
✅✅In order to be considered for this position, you must complete our form to introduce yourself and provide additional information about your qualifications. We invite you to fill out the following form: https://docs.google.com/forms/d/166Ci3QPlt08IZflxkQmy5AoMlW0lFk_oE1QslojAqWs/edit#response=ACYDBNjUzgbv_C1iUIp20OkQE48P8qVWaj-UDBO0dNwz4m8AH0emNqIrs0XnEmMmfYZ4bGY
OVERVIEW
We invite you to consider this exciting opportunity for an individual who is experienced in
assisting multiple managers and teams within an organization and who enjoys a fast-paced and
varied admin role. There is definitely room for learning new things, but this is not an entry-level
position.
TruKid is a fast-growing eCommerce company that creates fun, innovative personal care
products for kids, families, and pets. We build brands like TruKid and HyperGo, launch them
online and in stores, and expand globally through international distributors. With a number of
new product lines launching in 2025—including a pet care brand, a mom-focused wellness line,
and new TruKid innovations—we’re looking for an Operations Assistant to help us.
In this position you will be providing direct support to the Operations Manager and CEO for a
wide range of administrative and operational tasks critical to scaling a fast-growing
manufacturing company with a diverse brand portfolio. These two ladies are driven to achieve
a high level of performance and success and represent several decades of experience in their
fields.
Most of the responsibilities are administrative in nature but there is a need to see the big
picture, to be business savvy, to be able to move things forward, and to be excited to be part of
a growing business. The position is remote, but you will be expected to be present and active in
communication in both Slack and Zoom during our normal business hours from 9:00am to
5:00pm US Pacific time.
QUALIFICATIONS
● Minimum 5–7 years of experience in an executive assistant, project management, or
operations support role. References are required.
● Excellent organizational skills with the ability to be clear and concise in English in both
written and verbal communication.
● Be able to follow instructions, write them down, and create a procedure document if
one does not exist for an area of responsibility.
● Proactive, detail-oriented, and capable of handling confidential information with
discretion.
● Be willing to ask clarifying questions and prioritize in a fast-paced environment when
multiple requests are made.
● Learn preferences and procedures, as well as work styles of a diverse team, to be able to
anticipate needs.
● Aptitude and willingness to learn new technology as needed.
● Think critically and be willing to confidently offer suggestions when appropriate.
● Experience working with executives or founders preferred.
KEY RESPONSIBILITIES
● Coordinating with internal and external contacts to gather and compile necessary
information and deliverables.
● Identify tasks suitable for delegation and facilitate their reassignment to the appropriate
individuals or teams.
● Support meetings by managing agendas, preparing materials, utilizing AI tools to record
and summarize, and ensuring task follow-through.
● Maintain an accurate and consistent reporting cadence across functions in Accounting,
Sales, Marketing, Product, and Customer Support.
● Entering contacts and relevant information into databases or spreadsheets.
● Filter out spam, unsubscribe from unnecessary emails, prioritize important
communications, and draft or send responses when appropriate.
● Oversee maintenance of digital file storage and retention practices to ensure easy
access and retrieval of company documents.
● Review and edit documents for grammar, formatting, and consistency with corporate
standards.
● Support the Marketing team in building a strong social media presence across platforms
such as LinkedIn, Twitter, Facebook, and Instagram.
● Provide support with miscellaneous tasks such as research, purchasing, and ordering
items as needed.
TOOLS AND SOFTWARE
Required, High Proficiency
● Google Suite (Gmail, Docs, Sheets, Slides, Drive, Sites)
● Microsoft Office (Word, Excel, PowerPoint)
● Data Storage (Dropbox)
● Communication (Slack, Zoom)
● Relationship Management Software for Customer and Vendor activity
● Project Management (Clickup)
● E-Commerce (Shopify, Amazon, Walmart, Target, Faire)
● Artificial Intelligence Tools
Desirable, Some Experience or Familiarity
● Adobe Suite (Acrobat, Illustrator)
● Social Media (Facebook, Instagram, TikTok, Pinterest, Flip)
● Email Marketing (Klaviyo)