Product Manager

Description

Company Overview

TradePending builds innovative software that helps automotive retailers and partners better engage customers, value vehicles, and drive profitable transactions. Our suite of SaaS products powers digital retailing, trade-in experiences, and consumer engagement tools across thousands of dealership websites.

We’re a fast-moving, customer-centric company that values collaboration, curiosity, and delivering measurable impact. Our Product team operates at the heart of this mission — defining strategy, turning insights into solutions, and working across the organization to bring great products to market.

Working at TradePending

We offer competitive compensation and comprehensive benefits. Our dedicated team is not only passionate about their work but also knows how to have fun. While you'll face exciting challenges and work hard, our positions come with great benefits and fulfillment for those who excel. If you bring your best self to the table, we promise to do the same.

Job Summary

We’re looking for a Product Manager to join our growing product organization. A Product Manager will own a suite of TradePending products, driving the strategy, roadmap, and execution from discovery through delivery and adoption.

You’ll collaborate closely with the Chief Product Officer and VP of Product Management to execute the company’s product strategy — translating vision into actionable roadmaps, validating new concepts through customer research, and driving successful delivery and go-to-market execution.

This role is ideal for a strategic, hands-on PM who thrives at the intersection of customer insight, product innovation, and cross-functional collaboration.

Key Responsibilities

• Own the product roadmap for your assigned area, ensuring alignment with company goals and customer needs.
• Conduct customer discovery and market analysis through interviews, data insights, and win/loss feedback to uncover problems and validate opportunities.
• Collaborate with design and engineering to define, prioritize, and deliver high-quality features that deliver measurable value.
• Depending on team structure and product scope, may lead or partner with a Product Owner within an agile team — reviewing and validating user stories, refining requirements, and ensuring successful delivery through sprint execution.
• Partner with the CPO, VP of Product, Sales, and Marketing to refine product positioning, pricing, and go-to-market strategies.
• Drive launch readiness closely with Product Operations, Support, Onboarding, and Customer Success — ensuring internal teams are equipped with product knowledge, messaging, and enablement materials.
• Analyze product performance metrics and user behavior to guide iteration and continuous improvement.
• Act as a champion for the customer, ensuring TradePending products consistently deliver ease, transparency, and trust for dealers and their consumers.
• Contribute to product team process improvements, helping to strengthen how we plan, build, and launch products across the organization.

Requirements

What Your Bring:

• 5–10+ years of SaaS product management experience, ideally in B2B or platform-based environments.
• Proven success delivering new products or major enhancements from concept through launch.
• Strong skills in customer discovery, prioritization, and cross-functional communication.
• Experience working in agile development environments preferred with close collaboration between design and engineering; experience working in JIRA preferred.
• Ability to translate customer insights and business needs into clear, actionable product plans.
• Excellent written and verbal communication skills with both technical and non-technical audiences.
• Bachelor’s degree required; MBA a plus.
• Automotive industry experience is a plus but not required.

Success In This Role

• You maintain a validated, customer-informed roadmap aligned with TradePending’s strategic goals.
• New product launches are delivered on time, with strong internal alignment and measurable adoption.
• Sales, Marketing, and Customer Success teams are well-equipped to position and support your products.
• You leverage data and feedback to drive continuous improvement and deliver measurable outcomes.
• You embody a customer-first mindset and help strengthen TradePending’s product culture.