Product Designer

About TinyEYE

TinyEYE Therapy Services connects passionate therapy professionals with schools to help children thrive. As pioneers of the first online therapy platform, we've delivered over a million sessions and continue to innovate to meet the evolving needs of students, educators, and families.

At TinyEYE, we believe every child deserves access to quality support, and every employee deserves to feel seen, heard, and valued. We're committed to building an inclusive culture where diverse backgrounds, experiences, and perspectives are celebrated.

What We Offer

• Fully remote, flexible work, with a people-first philosophy

• 3 weeks of vacation and 12 statutory holidays

• 2 wellness days and 5 sick days

• Employer-paid health and dental benefits with HSA

Position Overview

We are seeking a creative and skilled Product Designer to join our dynamic team. The ideal candidate will be responsible for designing innovative and user-centric products and features for our online therapy platform that align with our company’s vision and customer needs. This role involves close collaboration with cross-functional teams, including product management, engineering, and marketing, to ensure design concepts are feasible and meet business objectives. Additionally, the Product Designer will engage in negotiations and discussions with internal stakeholders to refine design details and achieve consensus.

What You'll Do

• Lead discovery to understand user needs, workflows, constraints, and opportunities through research and analysis

• Own the detailed design decisions for features end-to-end - from framing the problem to shipping the final interaction, exercising independent judgment on UX trade-offs without waiting to be told

• Identify and frame user and business problems, shaping product goals alongside Product and Engineering

• Design end-to-end user experiences - concepts, flows, wireframes, prototypes, and high-fidelity designs - with a strong point of view on usability and craft

• Translate insights and requirements into clear, scalable solutions that balance user value, business goals, and technical constraints

• Use Figma AI and other AI-assisted design tools fluently to accelerate exploration, generate variants, and pressure-test ideas

• Maintain and evolve the design system, ensuring consistency, accessibility, and reusability across components and patterns

• Collaborate closely with Product Managers, Engineers, and internal stakeholders to explore solutions, assess feasibility, and deliver high-quality features

• Communicate design rationale clearly and drive alignment across cross-functional partners

• Plan and conduct validation activities - usability testing, experiments, and iterative refinement

• Advocate for usability, accessibility, and experience quality throughout the product lifecycle

• Support development and launch through design documentation, reviews, and implementation guidance

What You Bring

• 4+ years of experience designing digital products as a Product Designer, UX Designer, or similar role

• A strong UX foundation - you can defend an interaction choice with reasoning grounded in user behaviour, heuristics, and research, not just aesthetics

• Demonstrated ownership of feature-level design decisions in past roles; comfortable being the decision-maker on the details, not just an executor of someone else's spec

• Advanced proficiency in Figma, including hands-on experience with Figma AI features (Make Designs, Make Prototype, First Draft, etc.) and a working fluency with other AI-assisted design tools

• Proven experience designing responsive, accessible web interfaces

• Strong portfolio showcasing end-to-end work - discovery, workflows, design, and shipped features - with clear articulation of the why behind each decision

• Experience creating and contributing to scalable design systems

• Proficiency with Jira and standard delivery tooling

• Strong analytical and communication skills with both technical and non-technical stakeholders

• Experience conducting market and user research, including qualitative and quantitative analysis, and usability testing

• Demonstrated ability to deliver high-quality work in fast-paced or ambiguous environments

• Experience with SaaS products (B2B or B2C), especially in healthcare, education, or wellness

• Familiarity with data-informed design, experimentation, or metrics-driven decision-making

• Experience working in regulated or compliance-driven environments

Thank you for your interest in becoming a part of our growing team! We are an equal-opportunity employer. Applications are reviewed as submit and will continue to be accepted until this position is filled, at which time the job posting will be removed. Please respect our hiring process by not contacting any representative regarding this position. We thank everyone for their interest, but only those selected for an interview will be contacted