Marketing Operations (Project Manager)

About Thrivelab

Thrivelab is a U.S.-based, AI‑powered telehealth and longevity platform helping people optimize hormones, metabolism, and recovery so they can give their gifts at the highest level. We blend evidence‑based medicine with multi‑modal wellness (nutrition, movement, stress, sleep, and regenerative protocols) and a white‑glove, tech‑enabled patient experience. Our team is mission‑driven, metrics‑obsessed, and biased toward action. We are building an operationally excellent, compliant, and scalable growth engine to expand access to care while maintaining clinical integrity.

Role: Marketing Operations (Project Manager)

Reports to: Head of Growth

Seniority: 2–5 years in marketing project/program management

Type: Full-time, remote-first with core hours overlap

Salary: $2-$3k USD per month, commensurate to experience

Role Summary

You are the accountability owner for the marketing department. You transform briefs, meetings, and emails into clear, assigned, and time‑bound tasks. You remove ambiguity, drive on‑time delivery, and keep the right people focused on the right work. You’ll orchestrate projects across creative production, content pipelines, multi‑channel campaigns (paid, email, affiliate, influencer, SEO, social), and brand management—ensuring every initiative has unambiguous owners, timelines, definitions of done, and performance checkpoints.

What You’ll Own

● Intake → Execution: Convert briefs, meeting notes, and emails into structured tasks with owners, estimates, dependencies, and due dates.

● Capacity & Sprint Planning: Maintain team workloads, sprint boards, and weekly priorities; flag bottlenecks before they bite.

● Workflow Design: Standardize SOPs for creative, content, campaign launches, and brand ops (from request to QA to ship to learn).

● Calendar & Cadence: Own the integrated marketing calendar (launches, content drops, promos, PR, partnerships) and the weekly/Monthly ops rhythm.

● Quality Gates: Define “Definition of Ready / Done,” enforce checklists (brief completeness, legal/compliance, UTM hygiene, QA).

● Cross‑Functional Coordination: Align Creative, Content, Growth, Product, and Clinical/Compliance on timelines and approvals.

● Documentation: Keep living docs updated (SOPs, RACI, playbooks, retrospectives). Zero orphan tasks. Zero mystery work.

● Status & Reporting: Publish concise weekly status (planned/blocked/shipped), RAID logs (Risks, Assumptions, Issues, Dependencies).

● Post‑Mortems & Iteration: Run blameless retros, capture lessons learned, and update SOPs accordingly.

Must‑Have Qualifications

● 2–5 years of marketing project/program management across creative/content/campaigns/brand.

● Fluency with work management tools (Monday.com preferred; Asana/Jira/Trello acceptable) and building automation (views, dashboards, dependencies, automations).

● Proven skill converting messy inputs into clean task structures (owners, estimates, dependencies, risks).

● Experience coordinating multi‑channel launches (paid, email, social, influencer/affiliate, SEO, PR) with compliance review.

● Strong written communication, meeting facilitation, and note‑taking (action‑oriented, decision‑focused).

● Data‑aware: understands UTM structure, briefs include KPIs and can read dashboards to keep work tied to outcomes.

Nice‑to‑Haves

● Healthcare/telehealth or other regulated environments (HIPAA awareness, medical/legal review flows).

● Familiarity with Everflow (affiliates), n8n/Zapier automations, Zoho/HubSpot/GA4, and basic SQL/Sheets.

● Exposure to AI‑assisted ops (drafting briefs from transcripts, auto‑generating tasks, QA checklists with LLMs).

Location & Hours

Remote. Maintain 4–6 hours overlap with Head of Growth. Occasional off‑hours during launches. Compensation & Benefits Competitive salary, performance bonuses, and growth path. (Customize range based on market.)