About Thread
At Thread, we're transforming the IT services industry with AI-first automation. What started as a collaboration layer on top of legacy ticketing systems has evolved into something far more powerful: a platform that helps Managed Service Providers (MSPs) resolve issues before they escalate, automate repetitive work, and deliver exceptional service without relying on traditional tickets at all.
We’re building the future of AI-assisted service delivery—and we’re looking for a Principal Software Engineer to join one of our engineering teams. This is a rare opportunity to help invent tools that don’t exist yet, backed by a product-led team, real customer traction, and a deep understanding of the space.
You’ll work with a team of exceptional engineers pushing the boundaries of real-time applications, large data integrations, and AI powered automations. As a Principal Software Engineer at Thread, you will deliver an exceptional end-to-end experience for our partners and customers. You will play a crucial role in making critical decisions regarding the architecture, design, and performance of our software.
What you should have:
We would be delighted to see
Thread is an equal opportunity employer. We aim to create an environment where every team member at Thread feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.